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Jophus's avatar
Jophus
Luminary
Feb 01, 2021
Solved

ng-csd Onedrive broken

Hello Team. ReadyNAS 316 running 6.10.4.

 

Onedrive worked fine and then it didn't. I have linux dash installed and can see repeated small spikes of CPU from 0 to 33% and Ondrive refuses to sync. Was working and then it stopped.

 

I have logs with:

Jan 26 02:00:45 Sextuple ng-csd[3948]: E0126 02:00:45.222472  3948 OneDriveErrorMarshaller.cpp:121] Encountered OneDriveError: unauthenticated
Jan 26 08:14:13 Sextuple ng-csd[3948]: Encountered OneDriveError: generalException
Jan 26 08:14:13 Sextuple ng-csd[3948]: E0126 08:14:13.267660  3948 OneDriveErrorMarshaller.cpp:121] Encountered OneDriveError: generalException
Jan 26 08:14:13 Sextuple ng-csd[3948]: E0126 08:14:13.303149  3948 OneDriveIOClient.cpp:537] Failed to list changes. error: generalException Failed to get a coherent view of changes. Try again later.
Jan 26 08:14:13 Sextuple ng-csd[3948]: E0126 08:14:13.303287  3948 SyncEngine.cpp:715] Faild to get changes. HTTP_TRANSPORT_ERROR: Failed to get a coherent view of changes. Try again later.
Jan 26 08:14:13 Sextuple ng-csd[3948]: E0126 08:14:13.317297  3948 SyncEngine.cpp:1592] Failed to downsync changes. HTTP_TRANSPORT_ERROR: Failed to get a coherent view of changes. Try again later.
Jan 26 08:14:13 Sextuple ng-csd[3948]: Failed to list changes. error: generalException Failed to get a coherent view of changes. Try again later.
Jan 26 08:14:13 Sextuple ng-csd[3948]: Faild to get changes. HTTP_TRANSPORT_ERROR: Failed to get a coherent view of changes. Try again later.
Jan 26 08:14:13 Sextuple ng-csd[3948]: Failed to downsync changes. HTTP_TRANSPORT_ERROR: Failed to get a coherent view of changes. Try again later.
Jan 26 18:26:01 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Jan 26 18:26:01 Sextuple ng-csd[3948]: E0126 18:26:01.340401  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Jan 26 20:20:24 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Jan 26 20:20:24 Sextuple ng-csd[3948]: E0126 20:20:24.658239  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Jan 26 21:06:39 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Jan 26 21:06:39 Sextuple ng-csd[3948]: E0126 21:06:39.573529  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Jan 27 02:23:49 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Jan 27 02:23:49 Sextuple ng-csd[3948]: E0127 02:23:49.392446  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Jan 27 03:55:51 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Jan 27 03:55:51 Sextuple ng-csd[3948]: E0127 03:55:51.997475  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Jan 27 07:41:50 Sextuple ng-csd[3948]: Unknown error code: UnknownError, httpResponseCode: 504, body:
Jan 27 07:41:50 Sextuple ng-csd[3948]: E0127 07:41:50.803761  3948 OneDriveErrorMarshaller.cpp:108] Unknown error code: UnknownError, httpResponseCode: 504, body:
Jan 27 07:49:08 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Jan 27 07:49:09 Sextuple ng-csd[3948]: E0127 07:49:08.294739  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Jan 27 09:00:58 Sextuple ng-csd[3948]: Encountered OneDriveError: serviceNotAvailable
Jan 27 09:00:59 Sextuple ng-csd[3948]: E0127 09:00:58.539608  3948 OneDriveErrorMarshaller.cpp:121] Encountered OneDriveError: serviceNotAvailable
Jan 27 15:07:26 Sextuple ng-csd[3948]: Encountered OneDriveError: unauthenticated
Jan 27 15:07:26 Sextuple ng-csd[3948]: E0127 15:07:26.769547  3948 OneDriveErrorMarshaller.cpp:121] Encountered OneDriveError: unauthenticated
Jan 28 01:03:27 Sextuple ng-csd[3948]: Encountered OneDriveError: serviceNotAvailable
Jan 28 01:03:27 Sextuple ng-csd[3948]: E0128 01:03:27.541368  3948 OneDriveErrorMarshaller.cpp:121] Encountered OneDriveError: serviceNotAvailable
Jan 28 01:07:50 Sextuple ng-csd[3948]: Encountered OneDriveError: unauthenticated
Jan 28 01:07:50 Sextuple ng-csd[3948]: E0128 01:07:50.146641  3948 OneDriveErrorMarshaller.cpp:121] Encountered OneDriveError: unauthenticated
Jan 28 08:50:16 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Jan 28 08:50:16 Sextuple ng-csd[3948]: E0128 08:50:16.859666  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Jan 28 10:24:19 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Jan 28 10:24:19 Sextuple ng-csd[3948]: E0128 10:24:19.502658  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Jan 28 11:20:55 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Jan 28 11:20:55 Sextuple ng-csd[3948]: E0128 11:20:55.076534  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Jan 28 11:42:14 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Jan 28 11:42:14 Sextuple ng-csd[3948]: E0128 11:42:14.372206  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Jan 28 15:08:19 Sextuple ng-csd[3948]: Encountered OneDriveError: unauthenticated
Jan 28 15:08:19 Sextuple ng-csd[3948]: E0128 15:08:19.189692  3948 OneDriveErrorMarshaller.cpp:121] Encountered OneDriveError: unauthenticated
Jan 29 04:17:58 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Jan 29 04:17:58 Sextuple ng-csd[3948]: E0129 04:17:58.106966  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Jan 29 04:25:59 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Jan 29 04:25:59 Sextuple ng-csd[3948]: E0129 04:25:59.412189  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Jan 29 04:36:51 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Jan 29 04:36:51 Sextuple ng-csd[3948]: E0129 04:36:51.927927  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Jan 29 06:06:11 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Jan 29 06:06:11 Sextuple ng-csd[3948]: E0129 06:06:11.141744  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Jan 29 07:44:58 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Jan 29 07:44:58 Sextuple ng-csd[3948]: E0129 07:44:58.243429  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Jan 29 11:52:09 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Jan 29 11:52:09 Sextuple ng-csd[3948]: E0129 11:52:09.204453  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Jan 29 16:09:20 Sextuple ng-csd[3948]: Encountered OneDriveError: unauthenticated
Jan 29 16:09:20 Sextuple ng-csd[3948]: E0129 16:09:20.249958  3948 OneDriveErrorMarshaller.cpp:121] Encountered OneDriveError: unauthenticated
Jan 29 19:26:24 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Jan 29 19:26:24 Sextuple ng-csd[3948]: E0129 19:26:24.681043  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Jan 30 03:46:00 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Jan 30 03:46:00 Sextuple ng-csd[3948]: E0130 03:46:00.478751  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Jan 30 10:28:50 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Jan 30 10:28:50 Sextuple ng-csd[3948]: E0130 10:28:50.746611  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Jan 30 11:00:49 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Jan 30 11:00:49 Sextuple ng-csd[3948]: E0130 11:00:49.494863  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Jan 30 11:46:20 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Jan 30 11:46:21 Sextuple ng-csd[3948]: E0130 11:46:20.871089  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Jan 30 12:16:02 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Jan 30 12:16:02 Sextuple ng-csd[3948]: E0130 12:16:02.240213  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Jan 30 13:47:52 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Jan 30 13:47:52 Sextuple ng-csd[3948]: E0130 13:47:52.607877  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Jan 30 14:53:09 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Jan 30 14:53:09 Sextuple ng-csd[3948]: E0130 14:53:09.349032  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Jan 30 17:16:17 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Jan 30 17:16:17 Sextuple ng-csd[3948]: E0130 17:16:17.300290  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Jan 30 19:51:05 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Jan 30 19:51:05 Sextuple ng-csd[3948]: E0130 19:51:05.240538  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Jan 30 21:28:50 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Jan 30 21:28:50 Sextuple ng-csd[3948]: E0130 21:28:50.146057  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Jan 30 23:18:54 Sextuple ng-csd[3948]: Unknown error code: UnknownError, httpResponseCode: 504, body:
Jan 30 23:18:54 Sextuple ng-csd[3948]: E0130 23:18:54.948539  3948 OneDriveErrorMarshaller.cpp:108] Unknown error code: UnknownError, httpResponseCode: 504, body:
Jan 31 01:06:03 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Jan 31 01:06:03 Sextuple ng-csd[3948]: E0131 01:06:03.010990  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Jan 31 07:17:51 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Jan 31 07:17:51 Sextuple ng-csd[3948]: E0131 07:17:51.323320  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Jan 31 10:17:57 Sextuple ng-csd[3948]: Encountered OneDriveError: unauthenticated
Jan 31 10:17:57 Sextuple ng-csd[3948]: E0131 10:17:57.172937  3948 OneDriveErrorMarshaller.cpp:121] Encountered OneDriveError: unauthenticated
Jan 31 12:27:58 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Jan 31 12:27:58 Sextuple ng-csd[3948]: E0131 12:27:58.164391  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Jan 31 13:24:56 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Jan 31 13:24:56 Sextuple ng-csd[3948]: E0131 13:24:56.612486  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Feb 01 10:02:08 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Feb 01 10:02:08 Sextuple ng-csd[3948]: E0201 10:02:08.555768  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Feb 01 10:22:55 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Feb 01 10:22:55 Sextuple ng-csd[3948]: E0201 10:22:55.638932  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Feb 01 11:09:44 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Feb 01 11:09:44 Sextuple ng-csd[3948]: E0201 11:09:44.577529  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Feb 01 15:42:10 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Feb 01 15:42:10 Sextuple ng-csd[3948]: E0201 15:42:10.410472  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Feb 01 19:15:23 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Feb 01 19:15:23 Sextuple ng-csd[3948]: E0201 19:15:23.355216  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Feb 01 19:29:01 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Feb 01 19:29:01 Sextuple ng-csd[3948]: E0201 19:29:01.198166  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Feb 01 23:09:56 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Feb 01 23:09:56 Sextuple ng-csd[3948]: E0201 23:09:56.081981  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Feb 02 01:09:10 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Feb 02 01:09:10 Sextuple ng-csd[3948]: E0202 01:09:10.217250  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Feb 02 05:58:19 Sextuple ng-csd[3948]: Curl returned error code 28. Timeout was reached
Feb 02 05:58:19 Sextuple ng-csd[3948]: E0202 05:58:19.985143  3948 CurlHttpClient.cpp:427] Curl returned error code 28. Timeout was reached
Feb 02 07:23:47 Sextuple ng-csd[3948]: Encountered OneDriveError: unauthenticated
Feb 02 07:23:47 Sextuple ng-csd[3948]: E0202 07:23:47.357533  3948 OneDriveErrorMarshaller.cpp:121] Encountered OneDriveError: unauthenticated

Please help?

 

  • I had to remove the existing links/sessions and then re-create them. I have had no problems since then.

3 Replies

Replies have been turned off for this discussion
  • Hi,

     

    I've the same problem as you, and for me the only way to overtake the trouble has been to disconnect and reconnect the onedrive plugins.

     

    However, the plugin is still having a lot of trouble and when I installed and configured it with ssh I got any problem gone.

     

    I suggest the Netgear's Dev Team to give a more efficient support about it because as for the Google Drive plugin, a problem will always appears suddenly with no reason whatever your disks or your connection.

    • Jophus's avatar
      Jophus
      Luminary

      I had to remove the existing links/sessions and then re-create them. I have had no problems since then.

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