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Forum Discussion
GWKJR
Mar 26, 2018Aspirant
No access to admin page after 6.9.3 update
I just updated the firmware on my RN31400 from 6.9.2 to 6.9.3 and now I cannot access the adim page through my browser. It is not a browswer cache problem, that has been cleared multiple times. When ...
- Apr 02, 2018
I have to give a big thank you to StephenB for his suggested resolution for my problem. After backing up all of my data, I used the OS reinstall option from the boot menu and left the Ready NAS connected to the Internet for about ten minutes as mgdm had suggested and the problem with accessing the admin page was fixed!
In the process of becoming more educated about my Ready NAS 314, I suddenly realized that if I had just tried the second ethernet port on the 314 which was still set to use DHCP, I would not have had to do the OS Reinstall, I could have simply plugged into my router for the required Internet connection.
Thank you to all that replied and offered suggestions to my problem which seems to be a common one unfortunately.
WolfBlade
Mar 26, 2018Initiate
Hi, just made the update 6.9.3 myself this evening, and got stuck on the same error "cannot access the admin page " using Firefox 59.0.1.
Finally, i've launch Chrome and the admin page opened, so i wanted to re-checked with Firefox and added https:// before my RN102 IP, and at last Firefox begged for a security exception and opened the admin page.
Hope this helps.
WolfBlade
- GWKJRMar 26, 2018Aspirant
Thank you for your input WolfBlade, I have tried four different browsers, all the latest versions with the same ultimate results: the Ready NAS splash screen with the correct firmware version (6.9.3), a flash of the Admin Page and then the repeating progress bar for 'Connecting to Ready NAS Admin Page' which it never does.
- StephenBMar 27, 2018Guru - Experienced User
If you use an ad blocker in the browsers, try disabling that.
Clearing the browser cache is also advised (though it seems unlikely to be needed with 4 different browsers, it's easy to try).
- GWKJRMar 27, 2018Aspirant
Thank you StephenB for your suggestions, Browsers have been cleared and adblocker has also been turned off with no positive affect.
- mahobanApr 01, 2018Aspirant
This worked great for me.
Thanks
Mike
- thetediumApr 18, 2018Star
same problem. I have my settings set to firmware updates for "Long Term Support only"
of course for Netgear, long term support means Absolutely No Support when the firmware update fuxxors your box
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