NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
No access to admin page after 6.9.3 update
I just updated the firmware on my RN31400 from 6.9.2 to 6.9.3 and now I cannot access the adim page through my browser. It is not a browswer cache problem, that has been cleared multiple times. When ...
I have to give a big thank you to StephenB for his suggested resolution for my problem. After backing up all of my data, I used the OS reinstall option from the boot menu and left the Ready NAS connected to the Internet for about ten minutes as mgdm had suggested and the problem with accessing the admin page was fixed!
In the process of becoming more educated about my Ready NAS 314, I suddenly realized that if I had just tried the second ethernet port on the 314 which was still set to use DHCP, I would not have had to do the OS Reinstall, I could have simply plugged into my router for the required Internet connection.
Thank you to all that replied and offered suggestions to my problem which seems to be a common one unfortunately.
My NAS unit is using a static IP address for my network. The unit is currently connected to a switch in my private network not a router. Thank you for your questions.
Regards
GWKJR wrote:
My NAS unit is using a static IP address for my network. The unit is currently connected to a switch in my private network not a router.
Is the switch connected to your router, or is the switch completely isolated from the internet?
When you configured the NAS with a static IP address, did you configure a DNS server?
If you are completely blocking internet access somehow, you might need to change that temporarily to get past your problem. You'd do that by connecting the NAS ethernet so there is a path to the router, and then do an OS reinstall from the NAS boot menu. That will change your network connection to use DHCP and your admin password back to password.
The switch is not connected to the router so there is no Internet access on that network. I am not sure what the DNS settings were when the dedicated IP address was setup, but I have tried connnecting the NAS to the router directly and rebooting to see if that would solve the problem, but there were no positive results. I hesitate to take the OS reinstall approach until I have all of my dat backed up since I cannot afford to loose the data or loose access to it for even a short time. If no other options develop, I'll try your suggestion once the data back up is complete.
Many thanks
I was having this issue too when trying to connect to the admin page via ReadyCLOUD VPN. Adding https:// to the start fixed it for me. Maybe the auto redirect to https from http is broken?
Thank you for the suggestion bobba84, but another poster had already mentioned https:// and it was tried without success.
I have to give a big thank you to StephenB for his suggested resolution for my problem. After backing up all of my data, I used the OS reinstall option from the boot menu and left the Ready NAS connected to the Internet for about ten minutes as mgdm had suggested and the problem with accessing the admin page was fixed!
In the process of becoming more educated about my Ready NAS 314, I suddenly realized that if I had just tried the second ethernet port on the 314 which was still set to use DHCP, I would not have had to do the OS Reinstall, I could have simply plugged into my router for the required Internet connection.
Thank you to all that replied and offered suggestions to my problem which seems to be a common one unfortunately.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
