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Forum Discussion
GWKJR
Mar 26, 2018Aspirant
No access to admin page after 6.9.3 update
I just updated the firmware on my RN31400 from 6.9.2 to 6.9.3 and now I cannot access the adim page through my browser. It is not a browswer cache problem, that has been cleared multiple times. When ...
- Apr 02, 2018
I have to give a big thank you to StephenB for his suggested resolution for my problem. After backing up all of my data, I used the OS reinstall option from the boot menu and left the Ready NAS connected to the Internet for about ten minutes as mgdm had suggested and the problem with accessing the admin page was fixed!
In the process of becoming more educated about my Ready NAS 314, I suddenly realized that if I had just tried the second ethernet port on the 314 which was still set to use DHCP, I would not have had to do the OS Reinstall, I could have simply plugged into my router for the required Internet connection.
Thank you to all that replied and offered suggestions to my problem which seems to be a common one unfortunately.
StephenB
Mar 27, 2018Guru - Experienced User
GWKJR wrote:
My NAS unit is using a static IP address for my network. The unit is currently connected to a switch in my private network not a router.
Is the switch connected to your router, or is the switch completely isolated from the internet?
When you configured the NAS with a static IP address, did you configure a DNS server?
If you are completely blocking internet access somehow, you might need to change that temporarily to get past your problem. You'd do that by connecting the NAS ethernet so there is a path to the router, and then do an OS reinstall from the NAS boot menu. That will change your network connection to use DHCP and your admin password back to password.
GWKJR
Apr 02, 2018Aspirant
I have to give a big thank you to StephenB for his suggested resolution for my problem. After backing up all of my data, I used the OS reinstall option from the boot menu and left the Ready NAS connected to the Internet for about ten minutes as mgdm had suggested and the problem with accessing the admin page was fixed!
In the process of becoming more educated about my Ready NAS 314, I suddenly realized that if I had just tried the second ethernet port on the 314 which was still set to use DHCP, I would not have had to do the OS Reinstall, I could have simply plugged into my router for the required Internet connection.
Thank you to all that replied and offered suggestions to my problem which seems to be a common one unfortunately.
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