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Forum Discussion
hudsonxprimers
May 25, 2021Aspirant
No Boot RN 3220 - 12x3Tb
Hello, I have a Storage RN3220 in the office. since 2015, always updated in the recommended versions.
However, one day, I was signaled that "we do not have access"
In the Rack, the Storage with Orang...
Sandshark
May 25, 2021Sensei
When the power LED goes to amber, does the unit shut down? Normally, it will, but the unit turning itself back off isn't normal.
What status, if any, do you see in RAIDar when the unit is booting up and when it's in the final state with the amber power LED?
If you pull all the drives (marking them so you can put them back in the same locations), does it behave differently? If you had not updated to OS6.10.5 before this, then I recommend the diskless boot be without the network cable connected. If you don't do that, and the NAS has Internet access via that connection, it's going to update the flash to 6.10.5, and that may make things worse, or at least confuse things. Netgear says that's not supposed to happen, but it definitely does with the 3220 and at least some other units. If it boots to a green status indicator, then you can connect the cable and see what RAIDar says. If it says "Healthy" and going to "Offline Setup" just says the NAS has no disks, then the NAS hardware seems like it's probably healthy.
The best next step is to test all the drives using a PC and the drive manufacture's tool for that. If you have all 12 bays full and large drives, that's going to take a while.
Next, whether you test the drives or decide to skip that, would be an OS re-install. See How-do-I-access-the-boot-menu-on-my-ReadyNAS-3220-4220 . An OS re-install is a soft reset and does not affect your data. Just don't accidentally do a factory default. It will also change the admin password back to the default of password and may affect your network settings, specifically a static IP (which will be reset to DHCP) and any link aggregation.
hudsonxprimers
May 25, 2021Aspirant
From what I could see, he must have "bricked" at some point. (always updated)
But I had this idea, mark the HDD, 12x3tb.
Starts it without HDD.
Because the O.S is installed in "Sata DOM... 4Gb I think"
It has a manual, which teaches how to do with the front buttons ...
But after that, put the HDD will recognize?
Ps: checked of the 12 HDD - OK
- SandsharkMay 26, 2021Sensei
The OS that is actually run is installed on the drives, not in flash memory. That's the point in booting without the drives, to see if the problem is in the unit or the OS on the drives. You cannot do an OS re-install without the drives installed, because the whole point of an OS re-install is that it re-installed to the drives.
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