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Forum Discussion
no internet
I have 2 ReadyNAS's and have them connected on my network and can see them ok on both the LAN and WIFI however they are not connecting to the internet. I have worked with my cable provider and they ...
Are your ReadyNAS using static IP addresses, or are they using DHCP?
static IP
You might consider switching to DHCP and reserving an address in your router. Generally that works out better than manually configuring addresses.
Did you configure a DNS entry in global settings? That is easily forgotten. 8.8.8.8 is a good one to use (Google's public server).
Also. your subnet mask should be 255.255.255.0 and your gateway IP should be the LAN address of your router. So you might want to confirm those values are correct.
When you say you can't reach the internet from the NAS - what service are you trying to use? NTP, or configure email alerts, or something else?
You might consider switching to DHCP and reserving an address in your router. Generally that works out better than manually configuring addresses.
I have to work with my provider as I don't have admin access to do this
Did you configure a DNS entry in global settings? That is easily forgotten. 8.8.8.8 is a good one to use (Google's public server).
I don't understand this. What does this do?
Also. your subnet mask should be 255.255.255.0 and your gateway IP should be the LAN address of your router. So you might want to confirm those values are correct.
This is correct.
When you say you can't reach the internet from the NAS - what service are you trying to use? NTP, or configure email alerts, or something else?
In the admin panel when I select to option for additional Addons I get a message, "The available add-ons cannot be displayed as there is no internet connectivity."
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