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Forum Discussion
esaunders
Oct 28, 2011Aspirant
NV+ - Cannot Access Folders
Hi. Yesterday, our small office switched from Comcast internet/phone to Verizon fios internet/phone. After the installation was complete, we tried accessing our Nas NV+ files and could not. The Verizo...
StephenB
Oct 28, 2011Guru - Experienced User
You should probably start by running RAIDar, and confirm that the NV+ is running normally. That will also confirm that you found the right IP address.
When the IP address / network changes, it is common to have to click through the certificate warning and reapply the security exception. I find that Firefox is easier to deal with than IE as far as the security exception is concerned.
If you want to try restarting the NAS, you should first shut it down from the front panel controls - http://www.readynas.com/kb/faq/boot/how ... e_readynas
BTW, the verizon guy clearly didn't know what he was talking about - their routers use DHCP by default, so the IP addresses would certainly change. Hopefully he did not pull the plug on the NV+ while he was doing the installation.
When the IP address / network changes, it is common to have to click through the certificate warning and reapply the security exception. I find that Firefox is easier to deal with than IE as far as the security exception is concerned.
If you want to try restarting the NAS, you should first shut it down from the front panel controls - http://www.readynas.com/kb/faq/boot/how ... e_readynas
BTW, the verizon guy clearly didn't know what he was talking about - their routers use DHCP by default, so the IP addresses would certainly change. Hopefully he did not pull the plug on the NV+ while he was doing the installation.
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