Forum Discussion

Aspirant

Mar 20, 2017

Solved

NV+ Stuck on (hangs on) Booting...

It's actually a RND 4000 v3 (RAIDiator 4.1.15) 4x seagate Barracuda 2TB. I think it's RAID 5 (I know I'm supposed to know, but I don't... not for sure anyway)

Hi there. My NV+ is stuck on Booting...Even with browsing the discussions on 'stuck on booting' voor similar devices, I'm stuck with the next step myself.

After it hangs, it will only power dwon by pulling the plug. No remote acces possible.

I tried the booting with FW update option... that didn't work.... FW updated o.k. I guess, but it got stuck on Booting.... again. Same thing for the Memory-test option. After the powering-down (pulling the plug again) I numberd the drives and ran them through Seatools on my PC, performing the Short Generic test. Numbers 1,3,4 passed OK. No. 2 makes some worrying clicking noises after being connected. Test won't run (stuck at 0% at first test, the 'outer scan'). I guess that disk is completely dead.

So what is next?

Most interested in saving data of course. (yes I do back up regularly, but even the most recent stuff is worth saving). Any advice greatly apreciated.

Jasper

mdgm-ntgr
Mar 21, 2017
You could also see if it boots with the bad disk removed.

4 Replies

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JennC
NETGEAR Employee Retired
Mar 20, 2017
Hello Jappert,

Try performing Skip Volume Check from the boot menu. Once you are are able to access, back up the data as soon as possible and then check for reallocated sector count and pending errors as well as ATA errors, these errors are from a faulty disks.

Welcome to the community!

Regards,
- mdgm-ntgr
  NETGEAR Employee Retired
  Mar 21, 2017
  You could also see if it boots with the bad disk removed.
  - Jappert
    Aspirant
    Mar 22, 2017
    Yessss... that worked... Booting with the bas disk removed. (Booting with "skip volume check" didn't; it got stuck in the 'booting....' phase again) .
    
    Much, very much appreciated...
    
    (doing the extra back up right now...)
    
    Could I also slip in a new 2T drive in slot 2 and have the system 'healthy' again, or is that too optimistic?