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Forum Discussion

djam's avatar
djam
Aspirant
May 26, 2013

NV+ Unable to perform Boot Recovery

I have followed the instructions for carrying out a boot recovery, I've tried several different USB keys but I'm unable to recover the OS.

My problem is disk lights 1 & 3, if I follow the instructions it never gets as far as the flashing disk lights, its as if the power button is being ignored. I only ever get the two lights after about 2 seconds.

I have two questions:
1. Is there anything else I can try?
2. If I buy a replacement unit can I simply move the disks to the new unit without losing data?

7 Replies

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Wen did you purchase this NV+ (v1 - silver chassis)?

    Welcome to the forum!
  • I've had it for about 3 years, maybe more, yes it's the v1 silver chassis.
  • I have upgraded the RAM to 1GB, I've just tried an earlier firmware recovery image 4.1.8 and the results are the same.

    I've timed how long it is before the two lights appear and it's closer to 5 seconds, if that is relevant.
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Can you try putting the stock 256MB RAM module back in the NAS and see if that makes a difference?
  • Update!

    I managed to find an old laptop with some DDR memory in it, plugged it in and now it is booting fine. Thanks ever so much for your help.

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