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NV+ V2 not booting through after reset [24963130]
[case 24963130 just opened]
Hi,
I'm very new to ReadyNAS and got a used NV+ V2 purchased 04/2012 with 2 x WD30EZGX (slot 1 and slot 3, it was offline for some months) and I had to erase all data.
But first time powered it was stucked with something like "ERR:...updating addon" for hours.
Then I used the boot menu for a factory reset: Thereafter I saw it with newest RAIDar and wanted to perform a X-RAID2 setup. It startet and also show a "Updating FW" but then it was stucked again with "ERR:Could not p / Booting..." for hours.
Then I did the factory reset again und wiped the discs with RAIDar setup. This took some 14h and ended ok. Another factory reset ended also in the "ERR:Could not p / Booting..." after showing the "updating fw". I took out the disc of slot 3 and tried again, same message and stucked. I changed the discs from slot 1 to slot 3 - same behaviour after reset and RAIDar setup for X-RAID2, not booting through. Another try with RAID-0 ended the same.
I also used "Skip discs tests" with boot menu, same.
During "ERR:Could not p / Booting ..." RAIDar does not find the NV+ V2. A http-access to the known ip-adress is also not possible.
How to proceed?
Is the a chance to rescue my NAS?
Is it a firmware issue?
How can i update to actual RAIDiator V5.3.11 manually?
I am glad to read your answers.
Greetz,
bont
Hi,
I'm very new to ReadyNAS and got a used NV+ V2 purchased 04/2012 with 2 x WD30EZGX (slot 1 and slot 3, it was offline for some months) and I had to erase all data.
But first time powered it was stucked with something like "ERR:...updating addon" for hours.
Then I used the boot menu for a factory reset: Thereafter I saw it with newest RAIDar and wanted to perform a X-RAID2 setup. It startet and also show a "Updating FW" but then it was stucked again with "ERR:Could not p / Booting..." for hours.
Then I did the factory reset again und wiped the discs with RAIDar setup. This took some 14h and ended ok. Another factory reset ended also in the "ERR:Could not p / Booting..." after showing the "updating fw". I took out the disc of slot 3 and tried again, same message and stucked. I changed the discs from slot 1 to slot 3 - same behaviour after reset and RAIDar setup for X-RAID2, not booting through. Another try with RAID-0 ended the same.
I also used "Skip discs tests" with boot menu, same.
During "ERR:Could not p / Booting ..." RAIDar does not find the NV+ V2. A http-access to the known ip-adress is also not possible.
How to proceed?
Is the a chance to rescue my NAS?
Is it a firmware issue?
How can i update to actual RAIDiator V5.3.11 manually?
I am glad to read your answers.
Greetz,
bont
8 Replies
Replies have been turned off for this discussion
- It seems that your WD30EZRX drives are not compatible with the NV+ v2. You may check it here: http://kb.netgear.com/app/answers/detail/a_id/20641
Check if your NAS is whether an NV+v2 or NV+v1 on this link: http://www.rnasguide.com/2012/01/09/how ... -or-nv-v2/
Check if your NAS is detected on RAIDar without any drives inside it.
Check the WD30EZRX drives you have using the WD Data Lifeguard Diagnostics for Windows: http://support.wdc.com/product/download ... =612&sid=3 -- I suggest you to run an Extended test - Hi,
the NAS is a NV+ V2 as already posted.
The NV+ V2 is recognized without disks in RAIDar showing "ERR: No disks detected!"
The two WD30EZRX were working well for 2 years in a private not oftenly used environment: if they are not stated in the hcl it does imho not mean that they are not working well in a NAS.
I will check extended the disks with the stated WD-software but I don't think that that seems to be the matter but a firmware issue. - What firmware is running in the NAS?
How did you erase the data? StephenB wrote: What firmware is running in the NAS?
How did you erase the data?
May you please tell me how to check which fw is running?
I erased the disks with RAIDar after factory reset via setup button instead of RAID configuration.- check if your device can still be detected using the raidar.
- Perhaps that helps for your further diagnosis:
Via bootmenu I access the technical support and telnet to the NAS and logged in. I see:
-----------------------
/dev # ls | grep sd
sda
sda1
sda2
sda3
sdb
sdb1
sdb2
sdb3
/dev # cat /proc/partitions
major minor #blocks name
31 0 1536 mtdblock0
31 1 128 mtdblock1
31 2 6144 mtdblock2
31 3 16384 mtdblock3
31 4 106496 mtdblock4
8 0 2930266584 sda
8 1 4194304 sda1
8 2 524288 sda2
8 3 2925545912 sda3
8 16 2930266584 sdb
8 17 4194304 sdb1
8 18 524288 sdb2
8 19 2925545912 sdb3
----------------------------------
So the two disks are well recognized with 3 partitions.
And the /var/log/enclosure.log shows:
------
fan!!1!!status=ok::descr=1365RPM
disk!!1!!status=ok::descr=Channel 1: WDC WD30EZRX-00MMMB0, 2794 GB
disk!!2!!status=ok::descr=Channel 2: WDC WD30EZRX-00MMMB0, 2794 GB
disk!!3!!status=not_present
disk!!4!!status=not_present
model!!0!!mode=home::descr=ReadyNAS NV+ v2::arch=arm1::jbod=1
---- - Hopefully your NAS has come up fine now.
- Well, some magic happend in the meantime: Now RAIDar shows "5.3.11" and the screen shows "Resync C: 57,8%" and I have access to the dashboard having the initial setup wizard.
Many thanks to mdgm!
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