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Forum Discussion
hauser1
Dec 07, 2012Aspirant
NV+ V2 stalling when 80%+ full (20047616)
i've recently purchased one of the Netgear ReadyNAS NV+ V2 units and have become very unhappy with it. it started out ok and could copy files to it at good rate, now that the unit is over 80% full i've been coming accross the smbd stall on IO Wait issue that seems to plague this unit :(
after coming to these fourms i found that there are many other users with the same issues and none of the solutions they have had for them posted around converting to EXT3 has made the copy issues any better for me.
i have linked the other topics i could find with same issues that have been plagueing me so far. i have logged a support case (20047616) with netgear but their "remote access policy" is very bad and i can't agree to it.
viewtopic.php?f=21&t=63992
viewtopic.php?f=21&t=64739
viewtopic.php?f=21&t=67310
viewtopic.php?f=21&t=66731
after coming to these fourms i found that there are many other users with the same issues and none of the solutions they have had for them posted around converting to EXT3 has made the copy issues any better for me.
i have linked the other topics i could find with same issues that have been plagueing me so far. i have logged a support case (20047616) with netgear but their "remote access policy" is very bad and i can't agree to it.
viewtopic.php?f=21&t=63992
viewtopic.php?f=21&t=64739
viewtopic.php?f=21&t=67310
viewtopic.php?f=21&t=66731
197 Replies
Replies have been turned off for this discussion
- cyncAspirantthis is the worst thing I have ever owned! it genuinely is. This is a total joke now.
Initially I had the 80% full issue. Support said it isn't an issue. So I have moved to ext3, resolved the issue.
I am now stuck on 3 disks because it is shite (won't re-build the array - doesn't even give me a decent reason! And on restart the volume disappears..). All my disks are perfect - I've tested them independently at length.
Now I have tried updating the firmware. What has happened is the unit is stuck on 'installing addons'. It won't get any further.
I have tried an os- reinstall but this does not fix the issue.
So now I cannot even use my unit! :) Fantastic stuff. Anyone looking to buy one of these (or by extension *any* readynas) I would strongly recommend you avoid it. My experience has been horrendous.
All I have done is change the file system to ext3 - this unit has had nothing else changed on it at all - apart from enabling root access.
the unit isn't duff. the software is. they can't have tested this can they! - cyncAspiranthave fixed this by navigating to /etc/frontview/addons & running READYNAS_PHOTOS_II.remove
normal users would of course be able to work this out. especially since they wouldn't have ssh.
314: ERROR: mysql failed while loading RNP2DB-V25.sql.
is in the log - Snipe3000Aspirant
davexyz wrote: I completed the steps and know nothing about linux. I discovered that vi is actually the command for the editor so first you have to "understand" how the editor works Simply you can move about with the arrow keys to enter edit mode you have to press [esc] key. then you can edit. You have to revert to command mode to save the file. google "vi editor" to get pages which describe the editor. and that should get you through that is what I did. sorry if this does not help
I was able to edit it, but now its all messed up, and I dont know how to reset it to start over. Does anyone know how to do that? - Snipe3000AspirantWhen I enter in Step #6 mkfs.ext3 -m 0 /dev/c/c
I get:
Could not stat /dev/c/c --- No such file or directory
The device apparently does not exist; did you specify it correctly?
** I did a factory reset and started over. That seems to have fixed the problem. I finished the steps for EXT4 to EXT3, and I'm only starting out with 2 drives in there for now.
There seems to be a recovery going on right now that's going to take 8 hours. Is this normal? Both drives are empty. - davexyzAspirantYes It takes ages Just added the fourth 2TB drive to an empty system taken over 24 hours
- Snipe3000AspirantI'm at 80% again, and its doing the same thing as before where it stops working, this is after the EXT3 conversion. I also can't do volume scans anymore.
The only way to shut down the device when it starts freezing is to pull the power plug.
I thought the EXT3 fix was suppose to resolve this? - Snipe3000AspirantI have a new error:
***** File system check performed at Wed Mar 6 09:48:00 PST 2013 *****
fsck from util-linux-ng 2.17.2
/dev/mapper/c-c: recovering journal
/dev/mapper/c-c contains a file system with errors, check forced.
Warning... fsck.ext3 for device /dev/mapper/c-c exited with signal 9.
I'm not able to access my data anymore and I can't access the configuration web portal. Has this happen to anyone? - robclarke411AspirantI am having a nightmare getting Netgear support to acknowledge this problem. They keep insisting that what I have is a one-off problem. Every time I point them to these forums they go silent and I dont hear from them for days?!!! From what I've read downgrading to EXT3 doesn't actually seem to help? I've read about users having problems expanding the array and users that STILL get stuck at 80% full disk space. It is going to be a huge hassle for me to wipe my units and restore all the data. It looks a though QNAP have released a firmware patch for this bug so why haven't Netgear?!
This is a NAS, its primary purpose is to store data, therefore if you can't write data to it all you have is an expensive 'Netgear' branded paper weight. It is infuriating and their support staff are patronising and unhelpful. I'll keep updating my post at viewtopic.php?f=21&t=69560 with anything I find out. - StephenBGuru - Experienced UserAre you talking with Level 3? If not, maybe try escalating.
- ahpsi1TutorIMHO 'proper' technical support should not be so hard on the user while providing so little benefit. Who are the NTGR engineers that can make changes to the firmware and why don't they read the forum, arguably the best source of feedback from the people that use the product they are supporting?
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