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Forum Discussion
rudedog71
Jun 21, 2025Aspirant
OS Reinstall worked ... UPS issue?
First off many thanks to Netgear and everyone in this forum...after reading several posts from here...I was able to fix my issue after some initial panic. But I'm wondering what happened or if I hav...
StephenB
Jun 22, 2025Guru - Experienced User
rudedog71 wrote:My RN104 (with 4x8TB drives and latest FW) has been trucking along for almost 10 years with no issues..but last night, our power went out for 5-10 minutes and the unit turned itself off, despite being physically connected to a UPS.
Did it do a graceful shutdown? (I am guessing yes).
rudedog71 wrote:
When i powered on the Rn104, it booted up fine to 100% but then totally shut off within 30 seconds.
Was the Synology turned off when you tried this? I am wondering if the ReadyNAS was continuing to get power status from the Synology.
rudedog71 wrote:Is there something wrong with UPS codes being read by Readynas OS6 or time to replace?
It sounds like something might be off with the UPS--- USB ---> Synology --- SNMP ---> ReadyNAS path.
You might try connecting the UPS directly to the ReadyNAS as a test. If that works, another possible path is to set up a NUT server on the Synology, and use the NUT client built into the ReadyNAS (username: monouser, password: pass)
A safe way to test UPS operation is to connect both NAS to normal power, and connect the UPS to a different electrical load. Then you can disconnect the UPS from the main power, and see if both NAS get the power status correctly, and shutdown when the UPS battery drains. Since the power to the NAS is never actually cut, there is no chance of an unclean shutdown.
rudedog71
Jun 22, 2025Aspirant
StephenB wrote:Did it do a graceful shutdown? (I am guessing yes).
Not sure...how can I tell? I pulled the logs and the kernel log file shows this entry. Should I check another one of the logfiles?
Jun 21 01:16:05 REGNASv2 systemd-shutdown[1]: Sending SIGTERM to remaining processes...
StephenB wrote:Was the Synology turned off when you tried this? I am wondering if the ReadyNAS was continuing to get power status from the Synology.
Yes...I wondered the same but after the OS reinstall the UPS was still configured in the ReadyNas so what prevented the shutdown after the reinstall?
StephenB wrote:You might try connecting the UPS directly to the ReadyNAS as a test. If that works, another possible path is to set up a NUT server on the Synology, and use the NUT client built into the ReadyNAS (username: monouser, password: pass)
I will try the UPS directly connected to the Readynas...but using the NUT client built into ReadyNas (w Nut client on Synology) is how I had it(and what I meant by SNMP configuration)....is there an alternate way to do UPS--- USB ---> Synology --- SNMP ---> ReadyNAS path. ?
Appreciate the feedback. I will test UPS operation after I complete a full backup of the data on my ReadyNas.
- StephenBJun 22, 2025Guru - Experienced User
rudedog71 wrote:
Not sure...how can I tell? I pulled the logs and the kernel log file shows this entry. Should I check another one of the logfiles?
Jun 21 01:16:05 REGNASv2 systemd-shutdown[1]: Sending SIGTERM to remaining processes...Thats a clue that it was a graceful shutdown, and not a power cut.
dmesg.log and systemd-journal.log should tell you if it was not graceful (there would be a message along those lines at the next normal boot).
- rudedog71Jun 23, 2025Aspirant
StephenB wrote:
dmesg.log and systemd-journal.log should tell you if it was not graceful (there would be a message along those lines at the next normal boot).
these files only have the most recent bootup after I did OS reinstall...no data from the previous night when the power went out or the morning before the OS reinstall.
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