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OS6.5.2 → 6.6.0 after the update, Volume is no longer recognized #27640242
I just updated to 6.6.0 on my RN104 and now all my hard drives are red in the System>Volumes menu. I can't access any of my data. How do I fix this? I don't have any backups and I have 8TB of data on...
Have called Netgear 4 times and they hung up on me "by mistake" every time. I can't seem to be able to talk to anyone. They transfer me to the business department and it hangs up.
I will never buy a netgear product again. Worst customer care I've ever tried to contact. I lost all my files due to their firmware update and they don't want to talk to me to help me. Time to take a sledge hammer to the Readynas 10400 so nobody else is stuck with this problem.
I can see your logs are attached to your case #27640242
One of your hard disks has increasing command timeouts (see smart_history.log)
But what I find concerning is your initrd.log:
[2016/07/27 17:17:30] Factory default initiated by button! [2016/07/27 17:17:37] Defaulting to X-RAID2 mode, RAID level 1 [2016/07/27 17:18:14] Factory default initiated on ReadyNASOS 6.5.1 (ReadyNASOS). [2016/10/02 07:43:01] Update image checksum mismatch (34b8b991c91124a8a652ba22387d5910/870e430d50bd6ebaf35454aec285a6f6)! [2016/10/02 08:38:16] Update image checksum mismatch (34b8b991c91124a8a652ba22387d5910/3b01f0b5c99ef379113408fa3ab7f29f)! [2016/10/21 12:43:57] Update image checksum mismatch (341545d5496cf9005a68b276a0cb68ef/756d0655b154036f2ba26dd8a8466c20)! [2016/10/21 13:02:15] Update image checksum mismatch (341545d5496cf9005a68b276a0cb68ef/9fc0f1ff07ee8e51615a0b552a0c2a19)! [2016/10/21 13:05:40] Update image checksum mismatch (341545d5496cf9005a68b276a0cb68ef/c027277f928841dbb06cfd35efae3457)! [2016/10/30 10:38:51] Update image checksum mismatch (341545d5496cf9005a68b276a0cb68ef/5597eaee6033a89515dcb41bf264ef9e)! [2016/10/30 10:41:56] Update image checksum mismatch (341545d5496cf9005a68b276a0cb68ef/d95863593c4627f896c8f79c54b79d56)! [2016/10/30 10:44:45] Update image checksum mismatch (34b8b991c91124a8a652ba22387d5910/4b9fe353fba2f16e145824aa8dd67445)! [2016/10/30 10:47:19] Update image checksum mismatch (341545d5496cf9005a68b276a0cb68ef/3808199b43f3c6a22ccdfd53c47797cc)! [2016/10/30 10:58:08] OS version mismatch [os: 6.5.1(1466115662) / flash: 6.6.0(1474937380)] [2016/10/30 10:58:53] Updated from ReadyNASOS 6.5.1 (ReadyNASOS) to 6.6.0 (ReadyNASOS). [2016/11/07 16:52:22] Update image checksum mismatch (341545d5496cf9005a68b276a0cb68ef/3954884242549292657a9313b41d04c2)!
I suspect the problem might be with the RAM. Have you run the memory test? See How do I access the boot menu on my ReadyNAS 104, 204, 214, or 314?
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