OSX Maveric and RN 516 - smb problem #25261052

While considering the skill of the technicians and the availability of Netgear, we assume an accidental error (unlikely) in good faith with data loss. Having had one year to a product that does not work, I find myself stopping a company for four days to restore everything. About thank? With my clients I do not work well. I can understand that it's just a practice, but it is offensive to a company that gave its confidence to netgear. The company of my business does not want money, but only with respect !!!. Why not find another solution, maybe provide a new NAS test ??

FWIW, whenever I read the disclosures that my doctor and dentist give me to sign I end up scared to death. :shock:

You are venting at the wrong target - other vendors have essentially identical terms for the same reason. You might forgive accidental errors, but other companies and users will not, and seek damages.

So do what you need to do. But your real issue is that you have a problem that has gone unresolved for a long time.


To avoid any confusion - I do not and never have worked for Netgear. I'm just a customer who posts here.

I did not mean to offend you. I fully understand that it is only a statement.I do not understand it. I am afraid that there is no solution, according to us the problem lies in the operating system, or the Nas is not able to withstand the job. I fear that there is no solution that will change the product. thanks
Niko

I am not offended, just trying to clarify.

I guess the decision for you is whether to allow support to look at the system. It makes no sense to me that you'd buy another NAS instead of letting them look first.