NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
rajamani_v
Jun 26, 2019Aspirant
Overheating of ReadyNas RN104 power adapter
Hi, I have been using ReadyNAS 104 for more than 4 years now. Of late, the power adapter gets over hot and the unit shuts down automatically. If switched on after a while, it works perfectly, but...
StephenB
Jun 26, 2019Guru - Experienced User
Retired_Member wrote:(1) Do not expose the power adapter to direct sunlight.
Where did this one come from? AFAIK there is no harm in putting an AC power adapter in the sun. Though you will see advice not to put lithium batteries in direct sunlight.
rajamani_v : What firmware are you running? Is your NAS still under warranty (3 years for the original purchaser)?
Your system should be using about 30 watts of power in normal operation (based on the normal power use of your specific drives + 9 watts for the NAS chassis). The RN104 adapter should be able to provide about 45 watts, so there should be enough margin to handle spinup, etc.
Are you certain that the thermal shutdown is caused by the power adapter? It is possible that that NAS itself is overheating (and drawing enough power to heat up the adapter). Try downloading the log zip file, and see if you can find any clues related to the shutdown events. You can also send a private message (click on the envelope icon on the upper right of the forum) to one of the mods ( JohnCM_S or Marc_V ) and ask them to analyze your log zip. Put the zip into cloud storage (e.g. ,google drive, dropbox, etc), and include the link in the PM. Don't post it here.
You could also try monitoring the NAS temperatures on the performance tab of the web ui, and make sure that the disk and CPU temps aren't climbing too high. It might also be useful to pull out the drives shortly after the thermal shutdown, and see if one is particularly hot. (Put them back in before powering up the NAS).
If the power adapter itself is overheating/failing (but the NAS chassis is not), then you can replace the adapter.
Retired_Member
Jun 26, 2019StephenBwrote: "
@RolandWausE wrote:(1) Do not expose the power adapter to direct sunlight.
Where did this one come from?"
The adapter is black and gets warm/hot during operation. Exposing it to direct sunlight will increase probability, that adapter gets warmer/hotter. Not exposing it to direct sunlight is just simply minimizing the risk of overheating. ...and we might not talk about the summer on iceland, but 45C° in India without air-conditioner, which is already 5C° beyond the maximum often recommended temparature for electronic devices. Depending on the circumstances rajamani_v is operating the device, it might be a good idea to avoid direct sunlight. I would call this common sense, sanity and reason, or simply a no-brainer, sorry.
Kind regards
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!