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Forum Discussion
Password reset is not working
Hello.
I have a ReadyNAS 104, where none of my passwords are working.
Even the master password reset. And, that one I know intimately.
They are documented, but it's like the hardware has failed.
The main reason I needed to access the system is displaying this message:
DATA DEGRADED.
If I attempt to use RAIDAR, it "sees" the device, but if I attempt to access the unit via a web browser, it doesn't see the unit on the LAN.
Very curious.
I'm more concerned that the passwords are not working, and yes I'm the only who has regular access.
Any ideas?
16 Replies
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It sounds like you did (or the NAS somehow did by itsellf) an OS re-install. That resets the admin password to password. It also resets the network interface to use DHCP. So if you are using an IP address you "know" to be that of the NAS (but may no longer be) and not what RAIDar is telling you it is, that could cause the other issue.
The Degraded indication means you have a failed drive, and you definately need to get that replaced. Can you download logs from RAIDar (using either what you believe the admin password to be or password)?
Firstly, thanks for chiming in.
I've attempted using "admin" as user name, and "password" as password, but It doesn;t seem to work.
Plus, on some areas, I can actaully log in on a basic level.
But, the NAS isn't seen...
OK, so can you download the logs from RAIDar? It sounds like one of the Netgear reps should take a look at them. Another possibility is that your OS partition is filling up, but that will also affect the ability to download the logs,
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