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Hewlas's avatar
Hewlas
Follower
Jul 22, 2018
Solved

password reset

I am trying to reset the admin passord  vias the boot menu but find I cannot access teh boot menu.  Pressing reset while powering doesnt seem to work.  Any help would be greatly appreciated\Hewlas

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    • StephenB's avatar
      StephenB
      Guru - Experienced User

      Marc_V wrote:

      ... but you have to make sure you have the Duo V2.


      I just want to emphasize the importance of this. 

       

      A lot of v1 owners mistakenly think they have a v2 - the labeling on the back is misleading.  So you need to confirm the platform version before you proceed.

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