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Forum Discussion
Justin_S
Sep 18, 2011Aspirant
Performance halved at a stroke (ReadyNAS Duo, 4.1.8) ...
In a busy few weeks, my little ReadyNAS Duo's performance seems to have halved at a stroke. The problem seems to be a consequence of upgrading to RAIDiator 4.1.8 (release) and performing a full factory reset but ... just in case ... here's a full rundown of its recent life ...
* After swapping my ageing PC for a shiny new iMac (really shiny, by the way), I noticed a very modest (but welcome) *increase* in performance from the ReadyNAS.
* Running Windows 7 (directly through Boot Camp, fully Windows Update'd) and RAIDiator 4.1.8 beta (for Lion compatibility) the little Duo could saturate my Gigabit Ethernet to 25-30% (transferring data at around 250-300Mb/s, then). Everything was running great ...
* Then a mini-disaster ... after three years use the ReadyNAS power supply gave up. The unit shut down without warning and wouldn't power up again.
* Some excellent online support put me back on track. "Some time later" and with a new power supply connected (an identical Netgear part) I was up and running again.
* The unit started first time and all was well ... everything was accessible and usable ... but restarting the unit once more (from front-view) the ReadyNAS unexpectedly froze on boot.
* Blue light flashing at 1Hz, fan at medium-volume, no activity or drive lights and invisible to RAIDar, I gave it four/five hours ...
* Not responding to physical (power) button presses, I had to pull the plug. Fortunately, the unit picked itself up and booted without issue. Scouring downloaded log's I could see *no trace whatsoever* of the failed boot.
* To eliminate any possibility of data corruption or similar badness (and with a new release-version of RAIDiator 4.1.8 now available) I updated the unit firmware, performed full factory reset and reconfigured the unit to match its old settings (all from front-view). Perhaps this was a beta glitch?
* Now running solidly and without issue, I copied data back to the unit using Windows Explorer and a local backup. It should have close to zero fragmentation, then.
Doing this, it was clear performance had halved. The unit now saturates just 10-15% of the network ... transferring at around 100-150Mb/s only (no RAIDar or front-view pages open).
This doesn't look like a hardware problem ... the drives look fine (a matched Seagate ST3500630AS pair, their SMART reports look good and their temps are normal), the network looks fine (private LAN, both Mac (on-board Broadcom NetXtreme) and NAS are wired to the same Netgear WNDR3700 (gigabit router, latest firmware), no concerning errors ... a few TCP retransmits which are not unusual) and there are no errors or warnings in the logs. But for a new power adapter, nothing has changed hardware-wise.
The old and new front-view settings match near-exactly (same network settings, same shares, same users and access rights, one or two *fewer* services running than before, no bittorrent/photo's/remote/vault, full data journaling, oplocks enabled, fast CIFS writes enabled, jumbo frames disabled), the unit isn't resynching or indexing media, there are no scheduled backup jobs (internal or time machine) and ... to be absolutely sure ... I've also confirmed performance several times over the last week to eliminate any other invisible, transient activity ... no luck :?
Performance seems to have halved at a stroke with no clear reason.
It looks very much like a RAIDiator 4.1.8 issue but I'm happy to help troubleshoot. Any chance a Jedi (or other expert) can help?
Thanks,
Justin
* After swapping my ageing PC for a shiny new iMac (really shiny, by the way), I noticed a very modest (but welcome) *increase* in performance from the ReadyNAS.
* Running Windows 7 (directly through Boot Camp, fully Windows Update'd) and RAIDiator 4.1.8 beta (for Lion compatibility) the little Duo could saturate my Gigabit Ethernet to 25-30% (transferring data at around 250-300Mb/s, then). Everything was running great ...
* Then a mini-disaster ... after three years use the ReadyNAS power supply gave up. The unit shut down without warning and wouldn't power up again.
* Some excellent online support put me back on track. "Some time later" and with a new power supply connected (an identical Netgear part) I was up and running again.
* The unit started first time and all was well ... everything was accessible and usable ... but restarting the unit once more (from front-view) the ReadyNAS unexpectedly froze on boot.
* Blue light flashing at 1Hz, fan at medium-volume, no activity or drive lights and invisible to RAIDar, I gave it four/five hours ...
* Not responding to physical (power) button presses, I had to pull the plug. Fortunately, the unit picked itself up and booted without issue. Scouring downloaded log's I could see *no trace whatsoever* of the failed boot.
* To eliminate any possibility of data corruption or similar badness (and with a new release-version of RAIDiator 4.1.8 now available) I updated the unit firmware, performed full factory reset and reconfigured the unit to match its old settings (all from front-view). Perhaps this was a beta glitch?
* Now running solidly and without issue, I copied data back to the unit using Windows Explorer and a local backup. It should have close to zero fragmentation, then.
Doing this, it was clear performance had halved. The unit now saturates just 10-15% of the network ... transferring at around 100-150Mb/s only (no RAIDar or front-view pages open).
This doesn't look like a hardware problem ... the drives look fine (a matched Seagate ST3500630AS pair, their SMART reports look good and their temps are normal), the network looks fine (private LAN, both Mac (on-board Broadcom NetXtreme) and NAS are wired to the same Netgear WNDR3700 (gigabit router, latest firmware), no concerning errors ... a few TCP retransmits which are not unusual) and there are no errors or warnings in the logs. But for a new power adapter, nothing has changed hardware-wise.
The old and new front-view settings match near-exactly (same network settings, same shares, same users and access rights, one or two *fewer* services running than before, no bittorrent/photo's/remote/vault, full data journaling, oplocks enabled, fast CIFS writes enabled, jumbo frames disabled), the unit isn't resynching or indexing media, there are no scheduled backup jobs (internal or time machine) and ... to be absolutely sure ... I've also confirmed performance several times over the last week to eliminate any other invisible, transient activity ... no luck :?
Performance seems to have halved at a stroke with no clear reason.
It looks very much like a RAIDiator 4.1.8 issue but I'm happy to help troubleshoot. Any chance a Jedi (or other expert) can help?
Thanks,
Justin
87 Replies
Replies have been turned off for this discussion
- sfritz313AspirantLooks like this might have helped, at least on write speeds. Using SuperDuper to create a new sparsebundle, I'm getting stable 14.59 MB/s write consistently. I'll check read speeds when the backup is finished.
- adam_pAspirantGoog News !
4.19 T2 --> Speed is restored. It performs like 4.17 (READ / Write) - SnowSTiAspirantI can confirm the 4.1.9 beta has increased my read/writes back to 4.1.7 levels!
Readynas NV+
4 2TB disk in X-RAID
NFS reads at 50Mb/s writes at 15Mb/s
CIFS reads at 32mb/s writes at 15Mb/s
:D - milamber3Aspirant
yoh-dah wrote: Guys, appreciate it if you can try 4.1.9-T2 beta and give us feedback on whether the performance issue is fixed for you.
viewtopic.php?f=17&t=59222
yoh-dah, I've tested the new beta over the last few days and performance is fixed for me only when initiating a copy job from a PC. My scheduled backup jobs from the NAS are still stuck at ~5-7MB/s. I used the same shuffling of settings I described in my first post (Page 3, 10-11-11). I've since upgraded to a Jumbo Frame capable switch and have tried those options as well. I haven't tried a factory reset with the new beta. - KnebyAspirantHi,
I have a DUO (v1) with the netgear provided disk (1 disk).
I have (probably) the same issues regarding writing to the nas.
1 song (7,5Mb) takes 10 minutes to write to the nas.
So...
Without doing any complaints, i did some forum reading and found out, either downgrade to 4.1.7 (as the nas actually contained this version when unwraped christmas day) or try the 4.1.9-T9.
Neither of them will load (i get an error during upload and verifying) via local update!
I read something regarding factory reset, so i tried this aswell!
So... What todo?
I have realized, i want be able to stream my music during new years eve, but do i have a faulty nas, or am i doing something wrong?
PS! It is actually working on 4.1.8, but i will newer be able to transfer my music collection to the drive with the current write speed!
AND... (This might be something to put in a new thread) During multiple file writing (copy a folder/album of songs) it stops transfering and result in an error message (dont remember what, but it was something regarding "couldnt connect to media...???)...
Hope for answers from the other users... - mdgm-ntgrNETGEAR Employee RetiredSo it still says error during upload and verifying when doing local update.
What is the file size of the firmware file you downloaded?
Can you try downloading it using a different web browser (e.g. Firefox) or download manager? - g00sAspirant
yoh-dah wrote: Guys, appreciate it if you can try 4.1.9-T2 beta and give us feedback on whether the performance issue is fixed for you.
http://www.readynas.com/forum/viewtopic.php?f=17&t=59222
Speeds from Lion OS, over CIFS:
using direct connection with CAT5E
Radiator 4.1.8
Write 11.92 MB/sec
Read 19.35 MB/sec
Radiator 4.1.9-T2
Write 13.76 MB/sec
Read 24.39 MB/sec
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