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Forum Discussion
Personnal shared folder inaccessible
Hi, Each user can not access the specific personnal folder via windows share. For exemple my username is david, i can't access the shared folder \\NasServer\david . It prompts to input again user/pa...
Rajema wrote:Each user can not access the specific personnal folder via windows share. For example my username is david, i can't access the shared folder \\NasServer\david . It prompts to input again user/password like they don't have permission or bad credentials. But all shared folder are accessible without problems.
This is happening with all users? Do you have any idea of what changed on the PCs or the NAS that might have triggered this?
You might start by going into the Windows credential manager on your PC. Delete any credentials for NasServer and recreate them. When done, reboot the PC and see if there is any change in behavior.
It happen to all users. I have already deleted password on Windows credential but no change. I have tested also by creating a new user with a fresh installed PC but it does not resolve the problems.
The last change on the NAS is the change of the hostname to PvtFs01 mentionned in this discussion I had created but I don't know if the problem had already happenned before this change or not.
Rajema wrote:
The last change on the NAS is the change of the hostname to PvtFs01 mentionned in this discussion I had created but I don't know if the problem had already happenned before this change or not.
You will need new Windows credentials, since the ones using the old hostname won't work.
Did you reboot the NAS after you made that change?
You could look for authentication errors in the NAS log zip file.
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