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Forum Discussion
Rajema
Apr 15, 2021Aspirant
Personnal shared folder inaccessible
Hi, Each user can not access the specific personnal folder via windows share. For exemple my username is david, i can't access the shared folder \\NasServer\david . It prompts to input again user/pa...
Rajema
Apr 15, 2021Aspirant
It happen to all users. I have already deleted password on Windows credential but no change. I have tested also by creating a new user with a fresh installed PC but it does not resolve the problems.
The last change on the NAS is the change of the hostname to PvtFs01 mentionned in this discussion I had created but I don't know if the problem had already happenned before this change or not.
StephenB
Apr 15, 2021Guru - Experienced User
Rajema wrote:
The last change on the NAS is the change of the hostname to PvtFs01 mentionned in this discussion I had created but I don't know if the problem had already happenned before this change or not.
You will need new Windows credentials, since the ones using the old hostname won't work.
Did you reboot the NAS after you made that change?
You could look for authentication errors in the NAS log zip file.
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