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Forum Discussion
Rajema
Apr 15, 2021Aspirant
Personnal shared folder inaccessible
Hi, Each user can not access the specific personnal folder via windows share. For exemple my username is david, i can't access the shared folder \\NasServer\david . It prompts to input again user/pa...
Sandshark
Apr 15, 2021Sensei - Experienced User
Rajema wrote:Hi,
Each user can not access the specific personnal folder via windows share. For exemple my username is david, i can't access the shared folder \\NasServer\david . It prompts to input again user/password like they don't have permission or bad credentials. But all shared folder are accessible without problems.
Are you always logging in as david? If you are using another name when accessing other shares, I believe including anonymous access, Windows does not allow you to use a different user name for any share on the NAS. Try using the NAS IP instead of NasServer, as Windows will consider that a different device.
- RajemaApr 15, 2021AspirantI always use IP to access the shared folder. If I logged as David, all shared folders that David has permission (Read/Write) are accessible normally. These shared folders are not accessible anonymously. So user david is logged successfully on the Nas Server. But the problem is only the personnal folder \\IP. Adress\david is not accessible by david. And it's all users who had the same problems.
- StephenBApr 15, 2021Guru - Experienced User
Rajema wrote:
So user david is logged successfully on the Nas Server. But the problem is only the personnal folder \\IP. Adress\david is not accessible by david. And it's all users who had the same problems.Well, the most likely cause of this is a credential problem - and the fact that the password isn't accepted does seem to point to that.
I suggest that you download the log zip file, and look for authentication errors in smbd.log.
- RajemaApr 19, 2021Aspirant
Users are logged successfully, because all users can access other shared folder. For example, david can access the shared folder Finance with his credential because he have a write access with this share.
smbd.log content
[2021/04/19 07:53:08.777831, 2] ../source3/auth/auth.c:314(auth_check_ntlm_password)
check_ntlm_password: authentication for user [rrakotonanahary] -> [rrakotonanahary] -> [rrakotonanahary] succeeded
[2021/04/19 08:28:17.886604, 2] ../source3/auth/auth.c:314(auth_check_ntlm_password)
check_ntlm_password: authentication for user [mrajema] -> [mrajema] -> [mrajema] succeeded
[2021/04/19 08:29:30.137811, 2] ../source3/auth/auth.c:314(auth_check_ntlm_password)
check_ntlm_password: authentication for user [jrehasa] -> [jrehasa] -> [jrehasa] succeededThese users are successfully logged but they can not access their personnal shared folders
rrakotonanahary can not access \\NAS_IP_ADRESS\rrakotonanahary
mrajema can not access \\NAS_IP_ADRESS\mrajema
jrehasa can not access \\NAS_IP_ADRESS\jrehasa
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