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Solved
PRO 6 doesn´t recognize disk in slot 1 #26379287
Hi guys,
I´m a happy Readynas-User since 2008. My first one- a Duo was replaced with an Ultra 4 and in 2013 I also bought a Pro 6. Both were running fine, but now I have an issue with the bigge...
Assuming the disk is inserted properly this would appear to suggest a hardware issue.
If you open a support case please describe the tests you have done. Let me know your case number.
Thanks! I sent you some logs a few seconds ago, as described in your link...
Assuming the disk is inserted properly this would appear to suggest a hardware issue.
If you open a support case please describe the tests you have done. Let me know your case number.
- Ticket nr. is # 26379287 Will call support tomorrow. It´s outside business hours now...
Sure.
I see you used the contact us form. Please note that your case will be automatically deleted if you don't make contact within (24 hours, I think) of filling in the Contact Us form.- Just want to give a final update on my case... Since it was a hardware problem I got a new device in exchange at last Saturday. Everything works fine so far. :) Thanks for your assistance mdgm and to the other support guys involved. Problem solved... Thread can be closed.
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