Probably power supply issue

I've read through a number of issues with the power supply failing on various models. I suspect that's what I have. My unit (ReadyNASRND4000) has been running fine for a number of years (5 according ...

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ReadyNASRND4000 forward migration

ReadyNASRND4000 power failure

MrBadger
Nov 20, 2016
Finally getting back to this. Disassembled the unit today. The back of the unit says ReadyNAS RND4000 v3. The PSU is internal (or was, it's external now since I disassembled it! :) ) After much casting about I've ordered a replacement PSU from Evercase in the UK: http://www.evercase.co.uk/PowerSupplyUnits.htm#ReadyNASPSU. $100 with shipping but the data is priceless. Assuming this works I'll be dumping everything to ... something... and then looking for a new (and faster) unit. Unless NetGear does something about the backward compatibility with disks in its newer units I'll be looking elsewhere. So please tell me that moving forward I can be assured of pulling disks from a unit and having them work in a newer unit (yeah, yeah, within reason of course - but there's no reason that my 5 year old 2T drive should not be supported.) So, enough bitching and whining. When the new PSU arrives I'll update with what happened.

MrBadger

Aspirant

Nov 02, 2016

Hmmm, doesn't seem to have included the model number field in the actual post. I have a ReadyNASRND4000 purchased in 2011 and running fine until now.

StephenB
Guru - Experienced User
Nov 02, 2016

Can you tell us if it a v1 or a v2 NAS? Please read this link - the labels ARE misleading. http://www.rnasguide.com/2012/01/09/how-to-tell-whether-i-have-a-duo-v1-or-duo-v2-or-nv-v1-or-nv-v2/

Warranty of the NV+ v1 was generally 5 years, so check your purchase date right away to see if you are still covered.

The service action only applies to a specific range of serial numbers on the v1. I suspect your NAS is to new, but the serial range is quoted below:

A small percentage of ReadyNAS NV (revision B) and NV+ owners with low-noise fanless power supply unit (PSU) may encounter a premature failure of the PSU due to elevated temperature. The ReadyNAS systems affected have Serial numbers between 000DA2010FFE and 000DA2016000.

The warranty of the NV+ v2 was 3 years, and the service action did not apply. So if you have a v2, you'll need to get another NAS.

Note that all of the current NAS are faster and have more features.
- MrBadger
  Aspirant
  Nov 02, 2016
  Thanks, I'll check when I get home and have the unit in front of me.
  
  Is there anything I should be aware of getting a new NAS unit with respect to compatibility for my existing drives and their format? Can I just plug in my existing drives and expect a new unit to sort things out? Or...?
  - StephenB
    Guru - Experienced User
    Nov 02, 2016
    MrBadger wrote:
    
    Is there anything I should be aware of getting a new NAS unit with respect to compatibility for my existing drives and their format? Can I just plug in my existing drives and expect a new unit to sort things out? Or...?
    
    You won't be able to migrate the disks. This link should give you an idea on how it's done: http://kb.netgear.com/app/answers/detail/a_id/29876 Note support will charge, you'll have to ask them how much.
    
    It is possible to jury-rig a stock ATX supply to work with the NV+. On the NV+ v1 you need to rework a cable, not sure what you'd do with a v2. You could make the cable change on a 24 pin extender cable, and not modify the temporary supply. It likely wouldn't fit into the case, but it could run externally. Anyway, that's potentially another path for data migration.