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Forum Discussion
Solved
Probably power supply issue
I've read through a number of issues with the power supply failing on various models. I suspect that's what I have. My unit (ReadyNASRND4000) has been running fine for a number of years (5 according ...
- Finally getting back to this. Disassembled the unit today. The back of the unit says ReadyNAS RND4000 v3. The PSU is internal (or was, it's external now since I disassembled it! :) ) After much casting about I've ordered a replacement PSU from Evercase in the UK: http://www.evercase.co.uk/PowerSupplyUnits.htm#ReadyNASPSU. $100 with shipping but the data is priceless. Assuming this works I'll be dumping everything to ... something... and then looking for a new (and faster) unit. Unless NetGear does something about the backward compatibility with disks in its newer units I'll be looking elsewhere. So please tell me that moving forward I can be assured of pulling disks from a unit and having them work in a newer unit (yeah, yeah, within reason of course - but there's no reason that my 5 year old 2T drive should not be supported.) So, enough bitching and whining. When the new PSU arrives I'll update with what happened.
Can you tell us if it a v1 or a v2 NAS? Please read this link - the labels ARE misleading. http://www.rnasguide.com/2012/01/09/how-to-tell-whether-i-have-a-duo-v1-or-duo-v2-or-nv-v1-or-nv-v2/
Warranty of the NV+ v1 was generally 5 years, so check your purchase date right away to see if you are still covered.
The service action only applies to a specific range of serial numbers on the v1. I suspect your NAS is to new, but the serial range is quoted below:
A small percentage of ReadyNAS NV (revision B) and NV+ owners with low-noise fanless power supply unit (PSU) may encounter a premature failure of the PSU due to elevated temperature. The ReadyNAS systems affected have Serial numbers between 000DA2010FFE and 000DA2016000.
The warranty of the NV+ v2 was 3 years, and the service action did not apply. So if you have a v2, you'll need to get another NAS.
Note that all of the current NAS are faster and have more features.
Thanks, I'll check when I get home and have the unit in front of me.
Is there anything I should be aware of getting a new NAS unit with respect to compatibility for my existing drives and their format? Can I just plug in my existing drives and expect a new unit to sort things out? Or...?
MrBadger wrote:
Is there anything I should be aware of getting a new NAS unit with respect to compatibility for my existing drives and their format? Can I just plug in my existing drives and expect a new unit to sort things out? Or...?
You won't be able to migrate the disks. This link should give you an idea on how it's done: http://kb.netgear.com/app/answers/detail/a_id/29876 Note support will charge, you'll have to ask them how much.
It is possible to jury-rig a stock ATX supply to work with the NV+. On the NV+ v1 you need to rework a cable, not sure what you'd do with a v2. You could make the cable change on a 24 pin extender cable, and not modify the temporary supply. It likely wouldn't fit into the case, but it could run externally. Anyway, that's potentially another path for data migration.
OK, I'll do what is necessary. But... I have to note that as an enginner I'm ASTOUNDED that there is not a way to easily migrate disks to a new system. I would think this would be a use case that was considered and accomodated early in the process. So I guess I need to look up some of those alternate power supply solutions I saw floating around the web. :(
Please do confirm what NAS model you have.
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