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JoePatane's avatar
JoePatane
Aspirant
Dec 07, 2015

Problem Accessing Folder Share from Admin Panel

Hi there,

 

Ever since updating to 6.4.1 on my ReadyNas 104 I'm not able to access one of the folder shares. All other folder shares I can access via the admin and mapped drive in Windows, but there is one folder I'm not able to access via Windows Mapped drive and from the admin panel.

 

When I click on it on the admin panel it goes through the motion of trying to open it, but then just goes back to the main shares page.

 

I've enabled SSH access and logged into the nas via SSH as root, to see if I can access that folder via SSH and list the contents and I can without any problems, if I try to ssh as the admin user it just closes putty.

 

I tried to access the folder via my media streamer (Med8er) and it asked for credentials to access the the folder, entered the correct credentials and I'm able to see the contents and playback via the med8er OK. It's just via the admin area and windows I cannot view the contents of this folder and only this folder, all others are OK.

 

I'd apreciate some advice on how to fix this, it was working OK last night. I did play around with the permissions on the shares, they are all set the same, yet I can access the other folders OK, but not this one. Is there a way to reset all the permissions on the shares?

 

Better still if someone can let me know what the default ownerships and permissions should be, I can reset via SSH using chmod and chown.

 

TIA

 

Joe

 

28 Replies

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  • BrianL2's avatar
    BrianL2
    NETGEAR Employee Retired

    Hi JoePatane,

     

    Kindly check this article and see if it helps.

     

     

    Kind regards,

     

    BrianL
    NETGEAR Community Team

    • dyerdj1's avatar
      dyerdj1
      Aspirant

      Hello, 

       

      Im having the same issue since upgrading to 6.4.1, all my access has suddenly stopped working through my windows PC.

       

      Plex seems to be fine as does READYCLOUD.

       

      I tried to reset all shares to default user access (although it doesnt actually look like its updating at all) by using the link above.

       

      It allows me into the main screen which shows me my 4 shared folders on the NAS, however I cannot seem to get past that....

       

      Ideas?

      • JoePatane's avatar
        JoePatane
        Aspirant

        Well as it came... it went, not sure if it's something I did with messing around the permissions or ownerships via ssh, but I was able to access the folder I was having problems with via Windows drive mapping. I still can't browse the contents of this folder via the netgear admin panel in shares, but in all fairness I can live with that now that I've managed to map that share in wondows OK again and my media streamer doesn't seem to have any issues doing any playback, so I'm happy with that.

  • hi there,

     

    Same problem here...

    Windows share to non public share on NAS stopped working after 6.4.1 firmware upgrade.

    For the share that is giving trouble the settings box doesn't have the "file access" button. that makes it impossible to restore settings.

     

    Any help is much appreciated!

     

    Thanks,

     

    Theo

     

    • T1968's avatar
      T1968
      Aspirant

      edit: 

       

      Home folder settings do not include "file access" whereas public does include this feature.

       

      Suppose this has something to do with the problem. Am I looking at it the wrong way?

       

      Thanks!

      • JennC's avatar
        JennC
        NETGEAR Employee Retired

        Hello T1968,

         

        The Home Folders share does not really file access tab, what it has are the Snapshots and Access tabs.

         

        Protocols that you can use to access the Home folders are under Access tab. Just make sure when you try to access one of the Home folders, you re logged in as either Admin or one of the local users.

         

        Regards,

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