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Kalle13's avatar
Kalle13
Tutor
Oct 20, 2016
Solved

Problem with LACP after update 6.6.0 -> no connection possible

Hello fellow Netgear users,

first of all I need to say I am very angry about Netgear. After the new cyber firmaware-update 6.6.0 several things won't work any more. Do they test their software or what? But now I want to talk about one Problem, the LACP connectivity. Before the update all went good incl. LACP with Power-Timer-Mode and Wake-on-Lan on 6.5.2. (This was not the case before the 6.5.2 update) I've changed nothing, I only updated the NAS and now it`s not working. When I disconnect one cable all went fine but that`s not what I want.
Can someone help me please or is there someone with the same issue?

Best regards
Kalle

P.S.: I can`t contact the support because me warranty is expired.

  • Hi evan2,

    thank you for your reply!
    My switch is a TP-SG3210. The hash setting is on "SRC IP + DEST IP" (the other option is "SRC MAC + DEST MAC"). This is the the detail info from the switch:

     Detail Info:
          Group Number:               LAG1
               LAG Type:                 LACP
             Port Status:                  Enable
                      Rate:                   Auto
             Port mirror:                   Disable
     Ingress Bandwidth (bps):       --
     Egress Bandwidth (bps):        --
     Broadcast Control (bps):        --
     Multicast Control (bps):          --
              UL Control (bps):          --
                  QoS Priority:             CoS 0
                 Join VLAN:                1

    Now I've seen that there is a VLAN. Right away I`ve created a VLAN 1 on the NAS. (On first try it got no internet connection. I had to enter my DNS Server in the VLAN connection.) Now it seems to work, but I`ll have a look on it for a few days so to see if it works properly.
    I'll will report to you guys if it works or not.

    Best regards
    Kalle

10 Replies

Replies have been turned off for this discussion
  • evan2's avatar
    evan2
    NETGEAR Expert

    Hi Kalle13

    I can't reproduce the issue on RN214 which connect to  Netgear switch GS728TPS using LACP Layer 2+3 or Layer 3+4

    Could do you provide detail information? I want to reproduce the issue.

    Could do you tell me which Hash Type you are using on LACP mode?  and what is your Power timer setting?

    What switch are you using?

     

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      Also, do you have jumbo frames enabled?  Some switches configure the MTU of the bond separately from the MTU of the interfaces (most Netgear switches seem to do that).

      • Kalle13's avatar
        Kalle13
        Tutor

        Hi StephenB,

         

        thank you for your reply!

        No, I haven`t enabled Jumbo Frames. My MTU setting is allways 1500.

         

        Best regards

    • Kalle13's avatar
      Kalle13
      Tutor

      Hi evan2,

      thank you for your reply!
      My switch is a TP-SG3210. The hash setting is on "SRC IP + DEST IP" (the other option is "SRC MAC + DEST MAC"). This is the the detail info from the switch:

       Detail Info:
            Group Number:               LAG1
                 LAG Type:                 LACP
               Port Status:                  Enable
                        Rate:                   Auto
               Port mirror:                   Disable
       Ingress Bandwidth (bps):       --
       Egress Bandwidth (bps):        --
       Broadcast Control (bps):        --
       Multicast Control (bps):          --
                UL Control (bps):          --
                    QoS Priority:             CoS 0
                   Join VLAN:                1

      Now I've seen that there is a VLAN. Right away I`ve created a VLAN 1 on the NAS. (On first try it got no internet connection. I had to enter my DNS Server in the VLAN connection.) Now it seems to work, but I`ll have a look on it for a few days so to see if it works properly.
      I'll will report to you guys if it works or not.

      Best regards
      Kalle

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Kalle13 wrote:


        Now I've seen that there is a VLAN. Right away I`ve created a VLAN 1 on the NAS. (On first try it got no internet connection. I had to enter my DNS Server in the VLAN connection.) 


        Interesting.  VLAN 1 is often the main (default) network.

         

        I suspect the switch is leaving the VLAN tag in the ethernet packet.  There should be a way to tell the switch to disable the tagging (so the switch will add VLAN tags on the incoming packets, and remove it on outgoing packets).

         

        Or just leave it, since it now is working.

    • Kalle13's avatar
      Kalle13
      Tutor

      Sorry, I forgot to tell you my hash config from my NAS. I use Layer 2+3.
      And my power time setting is:

      Mo. 16:00 - 0:00 (on)

      Tue. 16:00 - 0:00 (on)

      Wed. 16:00 - 0:00 (on)

      Thu. 16:00 - 0:00 (on)

      Fr. 13:00 - 02:00 (on)

      Su. 10:00 - 02:00 (on)

      So. 10:00 - 0:00 (on)

       

       

      Best regards
      Kalle

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