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Forum Discussion

clinford's avatar
clinford
Aspirant
Jun 07, 2018

Problem with Mynetgear account showing no devices registered

Tried to log inot Mynetgear and found it says no products registered when I have at least 30. Tried from different machines and 4hrs ago and now and still the same.   Error: "No products regist...
Business Discussions
YeZ's avatar
YeZ
NETGEAR Expert
Jul 26, 2018

Sorry for the delay. We should have identified the root cause and plan a fix soon. I sent you private message asking for your user email so we can validate it's the same root cause. Thank you.

YeZ's avatar
YeZ
NETGEAR Expert
Jul 28, 2018

We have deployed the fix, please verify if it's now working for you. Thank you.

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