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problematic video playback via LAN on iOS ReadyCLOUD app, from RN102
I've never been able yet to get a good performance from my RN102. It's usable as backup / storage and streaming media via DLNA also seems to work well on my BlueRay player, but anything that goes vi...
the readycloud-for-mac issue got resolved thanks to a suggestion from Deniro to register a new MyNetgear account due to some permission-releated issues he had spotted in the log files.
With another account it turns out to work great.
Video playback via the iOS app is a lot better now as well (it uses the same new account), not yet completely stutter-free, but in any case watchable.
Thanks everyone!
Hello Luthien,
Accessing the NAS through ReadyCloud requires Internet connection and since you are also running wireless, you may also need to check your wireless connection speed. Please also check if your get the same slow connection problem when accessing the video files locally, that is by just using SMB.
Also, what is the current version of the desktop client on Mac OS and app on iOS?
Regards,
Hi JennC,
well, I suppose the iOS ReadyCLOUD app would always be wireless - unless there would exist some kind of funky ethernet adapter for the iPhone :)
Maybe the post is a bit confusing because I also refer to another post I made about the Mac OS version of the ReadyCLOUD app (which does not work at all for me). This is about the iOS version, and while that does work to a degree, I cannot really watch video files with it.
So it goes a WiFi connection to the router, and the NAS is connected to the same router via an Ethernet cable.
The wifi network is in the 5 GHz band; RSSI is -54 dBm and noise is -91 dBm. Throughput rate is 300 Mbps.
There are only three devices connected to the LAN via wifi now and none of them is generating a huge load of traffic.
The speed to connect to the internet through this LAN is excellent; I did a speedtest some days ago and the clocked somewhere like 54 Mb/s down / 30 Mb/s upload. Watching 4K videos on YouTube goes without a glitch.
Actually, it works better for me to view my own video file if I first upload it to a remote FTP server somewhere and watch them from there. So it seems to me that the bottleneck can only be somewhere in the throughput somewhere in the NAS device.
The only thing that I can still try is to hook up my laptop with an ethernet adapter to the LAN. But given the above it seems unlikely that that would be a lot better: after all, accessing the internet via my local wifi is fine.
ReadyCLOUD versions: for the laptop it's 1.4 (Mac OS), for iOS is is 1,5,9 (139)
Thanks!
oh, I forgot to answer one thing: viewing those same video files on the laptop, though still using wifi.
I just tested it again with SMB (I found AFP works less reliable).
Accessing the file system on the NAS: goes so-so, listing directory contents takes very long, up to 30-60 seconds. Playback of a mp4 video file is about just as choppy as on the ReadyCLOUD app on the iphone: playback stops and starts again erraticly; it makes them quite impossible to watch.
Funny thing is that the size of the file does not really matter: it happens with the smaller files of ~6Mb just as well as with larger ones of ~100Mb.
the readycloud-for-mac issue got resolved thanks to a suggestion from Deniro to register a new MyNetgear account due to some permission-releated issues he had spotted in the log files.
With another account it turns out to work great.
Video playback via the iOS app is a lot better now as well (it uses the same new account), not yet completely stutter-free, but in any case watchable.
Thanks everyone!
Hello Luthien,
Sorry I lost track of this thread.
I am glad it works now and you were able to get response from Deniro.
Thank you for sharing as well what resolved the problem.
We value your feedback and appreciate your contribution to the community!
Regards,
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