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Problems with READYNAS system (strange system errors)
So, I purchased a used 3200 on Ebay, that the seller listed as working, but had no drive caddys. I also happened to have a couple extra motherboards for a 4200v2 (one with a E-3450 CPU in it already). I needed an iSCSI storage to replace a D-Link iSCSI SAN I bought that didn't work out, so I figured that I would convert the used 3200 into a 4200, so I could use 12 of the 4TB drives I had purchased for the D-Link. This is the same system I posted about previously, looking for data on speeds of RAID 5 vs RAID 10.
Well, I've rebuilt two other systems in the past, and not had any trouble with either of them. This "new" system, though, is a mess. I had pulled the original USB boot device and made a clone of the one in my working 4200v2. After pulling and updating the DMI info from the new board (after pulling the old MB), I put it back. I had some cables and RAM from the other projects (all verified working with a 4200). The device goes through POST, no problem. I can get into the BIOS fine, and see nothing out of the ordinary.
But, once it boots into OS 6 and is "power on" for a length of time (which varies), I start getting errors in the system log. Power errors, temp errors, fan not working errors (which seems to be either fan 1 or 3). I've tried all the regular troubleshooting steps I know - pulled the power supplies and used two from a working system, changed power cords, changed the power receptacle the system is plugged into in my rack, run it cover off and on my work table - and nothing makes the errors go away. Last night, I even replaced the motherboard with the other X8SI6-F-NI015 motherboard I had, and I'm STILL getting errors. I've attached a screenshot of the error log.
Does anyone have any ideas? Is it a bad case, somehow? Could it be the wiring harness that the power supplies plug into? The OS 6 boot device is an exact copy of my other, working, 4200v2 and that systems does not show any of these errors.
Is the board you used from an RN4200 (lacks IPMI) or an RD5200 (has IPMI)? They have identical part numbers. If it's from an RD5200, then the IPMI and OS are likely having collisions WRT monitoring the board. See the SuperMicro X8SI6 documentation as to how to disable the IPMI.
If that's not it, maybe it's the board that controls the redundant power supplies, though I'm not sure why that would cause fan errors.
A problem with the system configuration file could also cause this, but I don't see in your process how that would have happened. The config for a 4200V2 in early OS6 was wrong, but it's been right for a while now.
I did the conversion you did and had no issues with it. Since you cloned the boot USB, the two NAS should show the same serial number, which will cause issues if you ever run ReadyCloud, but nothing else should cause a problem.
10 Replies
Is the board you used from an RN4200 (lacks IPMI) or an RD5200 (has IPMI)? They have identical part numbers. If it's from an RD5200, then the IPMI and OS are likely having collisions WRT monitoring the board. See the SuperMicro X8SI6 documentation as to how to disable the IPMI.
If that's not it, maybe it's the board that controls the redundant power supplies, though I'm not sure why that would cause fan errors.
A problem with the system configuration file could also cause this, but I don't see in your process how that would have happened. The config for a 4200V2 in early OS6 was wrong, but it's been right for a while now.
I did the conversion you did and had no issues with it. Since you cloned the boot USB, the two NAS should show the same serial number, which will cause issues if you ever run ReadyCloud, but nothing else should cause a problem.
Both boards were from 5200s and have an IPMI port. I will check the BIOS and see if it's enabled. The box is currently up and running on my work bench with the top off and plugged into a monitor and keyboard. So, getting into the BIOS is easy right now. I saw in another thread here that OS 6.10.6 has been released and I downloaded/installed it to this system to see what happens.
I copied the serial number from the DMI info of the old 5200 system along with the UUID and serial number of the motherboard to the new DMI file I pushed to the motherboard, so ReadyCloud shouldn't be an issue.
I'll shut it down and check the IPMI setup over lunch. I'll report back what I find.
Turns out that to turn off IPMI/BMC, you have to move a jumper. Turned it off and there is no IPMI setup option in the BIOS advanced settings screen now. System is up and running, so I'm just waiting to see if anymore of those errors show up. There's been no pattern, so it might take a day or so. If shutting off IPMI solves the problem, I'll mark that reply as the solution.
Well, it was good for awhile, but the fan error began again after about 6 hours. Then, after I had gone to bed, the HDD temp warning popped up again for disk 7 (which had no issues in the D-Link device, FWIW) and the system shut down.
This morning, before I turned it back on, I swapped the MB fan connectors for fans 1 and 2. Can't hurt and I'm really just not sure what else to try at this point. Went through all the logs last night and nothing really jumped out at me, but I did see all the fan speed permission errors you had reported on in a different thread.
Has anyone else had something like these issues happen? I would think it was the motherboard, but I'm getting the same issues with two different boards.I have another 3200 in my rack. It's just there for backups, so I could put the current board I'm working with into that case, to test the case. But, I've never run across a bad case in the past.
I've attached the latest part of the logs with the current errors.
Switching cases would also switch out the board that controls the redundant power supplies, so it may be worth a try, though I am having trouble figuring how all the errors could come from that.
Unfortunately, the performance charts don't include drive temps or fan speed. But do the CPU or system temp give any indication that the temperature really might be out of control?
What setting is in the BIOS for the fans? I believe it needs to be set to max for the ReadyNASOS control to work (though you'll still get the permission errors -- I never did track down the cause of those).
It may be helpful to create a task that puts the fan speeds and temperatures into a file for review/plotting and see if it really looks like these are real or false alarms.
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