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MattieG72's avatar
MattieG72
Aspirant
Sep 19, 2018

putname+10 error after 6.9.4 upgrade... :(

Hi All

 

I've just  updated to 6.9.4 and now have an error "putname+10" on the lcd screen after 40 minutes of waiting :(

 

What do i, do I switch it off and hope it reboots back up??

Anny advice would be great!!!!

7 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    MattieG72 wrote:

     

    What do i, do I switch it off and hope it reboots back up??

     


    That's probably all you can do right now.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Great.  

         

        I am guessing you don't have a backup of the NAS.  If that's true, you should put a backup plan in place.

  • I have run into this as well. Seems if you use Bonded adapters or if you change the MTU after upgrading to 6.9.4 on RN104 you get this error. Looks like a memory overwrite and some bad code to me.

  • If you bring up the Boot Menu (paper clip on Reset hole / button on back and then hit Power Button) and reinstall firmware, it should put you back at network defaults (and the default password, too, just as a heads up) ... at which point you should have a machine that works (at least until you try to tweak the Network settings at which point it will die immediately.).

     

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