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RAID sync finished on volume C. The array is still in degraded mode, however. This can be caused b
ReadyNAS Duo V2 RND20000-200AJS Model RND-2B SN 2UM325EV000F9
Previously I had 2 x 2TB drives installed. All working fine RAID leverl XRAID2.
Seagate NAS HDD ST2000VN000 2TB
WD Black 2003FZEX 2TB
Removed the Seagate and installed WD Red 4TB NAS WD40EFRX NX HA500
RAID sync completed and was fully redundant.
Recently purchased another WD Red 4TB NAS WD40EFRX NX HA500.
Installed in bay 2.
Sync completed with the following email sent.
RAID sync finished on volume C. The array is still in degraded mode, however. This can be caused by a disk sync failure or failed disks in a multi-parity disk array.
I have since powered down the NAS, removed the drive, checked for errors. No errors.
Whenever I boot the NAS it always rebuilds.
Reinstalled drive. Powered up. Same message. Also tried swapping the drive in to different bays.
Also in the RAIDar app after launching I see drive is marked as spare.
When I log in to the NAS via web app it still shows the original 2TB volume
See screen cap and logs attached.
Tauro wrote:
This has gone from bad to worse. Tried factory reset with new disks installed.
1. Used paperclip method described here RND2000NAS Duo Factory reset
First of all, if the disks were blank there is no need for a paperclip. It will detect that, and do a fresh factory install.
Second, you used a guide for the Duo v1, not the v2. The correct instructions are on pages 16-17 here: https://www.downloads.netgear.com/files/GDC/RND2110/ReadyNAS_Duov2_NV+v2_HW_en_23-Mar-12.pdf
Tauro wrote:
Surely someone has a suggestion I have not tried?
Try removing the disks and power up again. Then see what status RAIDar gives you. https://kb.netgear.com/20684/ReadyNAS-Downloads
I also suggest testing the new disks with vendor tools in a Windows PC - lifeguard for Western Digital; seatools for Seagate. Run the full long generic test. Unformat them while you are at it (either with the Windows disk manager, or by doing the erase test in the vendor tools). After that, try inserting only one of the disks in to the Duo, and power it up. It should do a factory install (again no paper clip needed). Using only one disk will be quicker, because no RAID sync is involved. Once you get access again, you can hot-insert the second disk.
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Update.
I checked the first disk in a dock and it only showed 2TB and was MBR.
Used diskpart to clear the volume and convert to GPT. THe disk showed up as not initialsed in disk management.
Installed back in to the NAS and powered up, opened RAIDar app and they now both show as 3726GB and all lights are green.
New issue now is I cannot access the folders via a network path. They are still present in settings shares but under volumes there is nothing present and the light for volumes is darkened out.. Also unable to access via file explorer in Windows 10 OS.
I do get the prompt to enter credentials but this still fails. Also cannot create a new folder under shares. Keeps saying the name in not valid and I need to use alpha numeric characters for the share name. Thinking I may have to reset this to facotry or recreate a new volume and shared folders.
Any suggestions is apprecited.
This has gone from bad to worse. Tried factory reset with new disks installed.
1. Used paperclip method described here RND2000NAS Duo Factory reset
Device is not detected from RAIDar. Power light on, activity light flickering and disks lights on solid.
Tried holding in power button. No result.
Only way to power off was to pull power cord.
Powered back up. Can now log in but all I get are error boxes when I attempt something. I am thinking this box is hosed.
When I first login dashboard boxes are shown but not populated and below box appears "Device is Offline" but I can still navigate most areas.
Before I did anything I backed up the system configuration data but of course when I try to restore that I get ERROR_SERV_UNREC
Attempted factory reset from Dashboard > Settings > update panel. Fails with SYSTEM_UPDATE_DEFAULT_FAIL
When I attempt to shutdown or restart I get DEVICE_IN_REBOOT_ERROR
Luckly I downloaded the logs beforehand. When I checked them it shows the old configuration with old Seagate 2TB(1.8) disks as configured.
Not sure what else to do now. Surely someone has a suggestion I have not tried?
Perhaps I need to clear the CMOS or something. What to do?
Tauro wrote:
This has gone from bad to worse. Tried factory reset with new disks installed.
1. Used paperclip method described here RND2000NAS Duo Factory reset
First of all, if the disks were blank there is no need for a paperclip. It will detect that, and do a fresh factory install.
Second, you used a guide for the Duo v1, not the v2. The correct instructions are on pages 16-17 here: https://www.downloads.netgear.com/files/GDC/RND2110/ReadyNAS_Duov2_NV+v2_HW_en_23-Mar-12.pdf
Tauro wrote:
Surely someone has a suggestion I have not tried?
Try removing the disks and power up again. Then see what status RAIDar gives you. https://kb.netgear.com/20684/ReadyNAS-Downloads
I also suggest testing the new disks with vendor tools in a Windows PC - lifeguard for Western Digital; seatools for Seagate. Run the full long generic test. Unformat them while you are at it (either with the Windows disk manager, or by doing the erase test in the vendor tools). After that, try inserting only one of the disks in to the Duo, and power it up. It should do a factory install (again no paper clip needed). Using only one disk will be quicker, because no RAID sync is involved. Once you get access again, you can hot-insert the second disk.
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