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filipinasdelta's avatar
Aug 07, 2017
Solved

RN312 Volume: The resync operation finished on volume data. However, the volume is still degraded

I have this RN312 with 2x4TB WD Red Drives (WDC WD40EFRX-68WT0N0)  on RAID 1 at a client and Disk 2 went down so I replaced it with another identical brand new disk. Resync started then completed 4 hours later but status is still degraded and I don't understand why and how.

 

Thu Aug 3 2017 16:03:42 

Disk: Disk Model:WDC WD40EFRX-68N32N0 Serial:WD-WCC7K2CU3E2A was added to Channel 2 of the head unit.

Thu Aug 3 2017 16:03:59 Volume: Resyncing started for Volume data.
Thu Aug 3 2017 19:48:08 Volume: The resync operation finished on volume data. However, the volume is still degraded.
Thu Aug 3 2017 19:48:14 Disk: Disk in channel 2 (Internal) changed state from RESYNC to ONLINE.
Fri Aug 4 2017 1:00:54 Volume: Volume data is Degraded.
Fri Aug 4 2017 19:43:51 System: The system is rebooting.
Fri Aug 4 2017 19:45:23 Volume: Volume data is Degraded.
Fri Aug 4 2017 19:45:24 Volume: Resyncing started for Volume data.
Fri Aug 4 2017 23:27:30 Volume: The resync operation finished on volume data. However, the volume is still degraded.
Fri Aug 4 2017 23:27:36 Disk: Disk in channel 2 (Internal) changed state from RESYNC to ONLINE.

 ...

 

If I restart the unit it resyncs again then back to Degraded state.

 

I've downloaded the logs and they're available via dropbox HERE

 

Please help me. 

Thank you,

 

Filipe

  • Per mdstat.log, the second disk ends up set as a spare. I'm not sure why that is - the fastest way to resolve it might be netgear support.  If the customer purchased between 1 June 2014 and 31 May 2016, then they are entitled to lifetime chat support.

     

    FWIW, the first disk has a couple of errors (2 pending sectors)

     

     

3 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Per mdstat.log, the second disk ends up set as a spare. I'm not sure why that is - the fastest way to resolve it might be netgear support.  If the customer purchased between 1 June 2014 and 31 May 2016, then they are entitled to lifetime chat support.

     

    FWIW, the first disk has a couple of errors (2 pending sectors)

     

     

    • filipinasdelta's avatar
      filipinasdelta
      Aspirant

      Thank you StephenB I'll try getting hold of them.

      I'm I wrong to assume it's fine to leave Disk 1 as it is until an eventual fail?

       

      Cheers,

      Fil

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        I wouldn't touch disk 1 right now.  If you don't have a full backup, I do recommend making one.