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carpii's avatar
carpii
Tutor
Jul 16, 2019
Solved

RAIDar 6.5 cant detect any NAS

I have 3 ReadyNAS on my LAN...

 

ReadyNAS Pro 4 - RAIDiator 4.2.31
ReadyNAS NVX Pioneer Edition - RAIDiator 4.2.27
ReadyNAS Pro 4 - RAIDiator 4.2.27

 

Trying to administer tham using RAIDar 6.5 (latest), isnt able to detect any of them.

 

I had this issue for a long time, but in the past I've just rolled back to the lgeacy version of RAIDar

I'm using a Mac so I believe this isnt possible anymore, I think app wont run on modern OSX (java issues?).

 

Either way, its also disappeared from the download page, so I cant download it anyway.

 

Any advice please?


  • carpii wrote:


    StephenB wrote:


    Can you access them directly?  That is, browsing to https://nas-ip-address/admin (using the real IP addresses of course).

     


    Yes, I can access the admin section of Frontview in a browser, for all of them, using either IP or hostname 


    OK.  With your NAS, the only things RAIDar is needed for is 

    • switching from XRAID to FlexRAID during a new install (and you need 4.3.8 for that).
    • Discovering the IP addresses of the NAS if you don't know them.

    So if you are using XRAID, then isn't critical.

     

    RAIDar uses a simple broadcast ethernet discovery protocol to find the NAS - which is designed to work even when the NAS is misconfigured (on the wrong subnet).  Some common issues that can interfere with that protocol are

    • Internet Security Software (a firewall) in the PC that blocks the messages.
    • Something in the network that isn't passing broadcast traffic.

    So start by temporarily disabling any internet security software on the Mac.  If the Mac is connected with WiFi, you might try connecting it with ethernet (as sometimes WiFi networks are set up to block broadcast traffic). 

     

    If those fail, try connecting the Mac to the same switch that the NAS are connected to, and see if that works.  If it does, then there must be something on the path that is blocking the broadcast traffic.

     

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    carpii wrote:

     

    Either way, its also disappeared from the download page, so I cant download it anyway.

     


    No it hasn't. 4.3.8 for MacOS is still here:  https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar

     


    carpii wrote:

    I have 3 ReadyNAS on my LAN...

     


    Can you access them directly?  That is, browsing to https://nas-ip-address/admin (using the real IP addresses of course).

     

    • carpii's avatar
      carpii
      Tutor

      StephenB wrote:

      No it hasn't. 4.3.8 for MacOS is still here:  https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar


      Thanks, Google had led me to a German language page, and I didnt even notice...

       

      https://kb.netgear.com/de/30197/ReadyNAS-Downloads

       


      StephenB wrote:


      Can you access them directly?  That is, browsing to https://nas-ip-address/admin (using the real IP addresses of course).

       


      Yes, I can access the admin section of Frontview in a browser, for all of them, using either IP or hostname 

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        carpii wrote:


        StephenB wrote:


        Can you access them directly?  That is, browsing to https://nas-ip-address/admin (using the real IP addresses of course).

         


        Yes, I can access the admin section of Frontview in a browser, for all of them, using either IP or hostname 


        OK.  With your NAS, the only things RAIDar is needed for is 

        • switching from XRAID to FlexRAID during a new install (and you need 4.3.8 for that).
        • Discovering the IP addresses of the NAS if you don't know them.

        So if you are using XRAID, then isn't critical.

         

        RAIDar uses a simple broadcast ethernet discovery protocol to find the NAS - which is designed to work even when the NAS is misconfigured (on the wrong subnet).  Some common issues that can interfere with that protocol are

        • Internet Security Software (a firewall) in the PC that blocks the messages.
        • Something in the network that isn't passing broadcast traffic.

        So start by temporarily disabling any internet security software on the Mac.  If the Mac is connected with WiFi, you might try connecting it with ethernet (as sometimes WiFi networks are set up to block broadcast traffic). 

         

        If those fail, try connecting the Mac to the same switch that the NAS are connected to, and see if that works.  If it does, then there must be something on the path that is blocking the broadcast traffic.

         

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