NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RAIDar shows healthy but cannot find device
Today I login the account as usual, however the system says account is denied after put correct password, don't know why. Try to login the account via web, can logged in, but showing device is offline. RAIDar shows healthy status...
Try to recovery the password, pretty sure all the information are correctly put, but cannot go to next step.
Use the device everyday, don't know how this happen. Could you please help on it? Many thanks. (Model: ReadyNAS 202)
9 Replies
I guess you were using a ReadyCLOUD account to access the NAS. Use the local admin account instead (default password is password). Look at the other threads, there is an ongoing issue with ReadyCLOUD.
I tried that way as well, but still could not go into the account, can not access any folders... Any solutions from netgear yet?
If you wish to attempt recovery of data that was inside deleted ReadyCLOUD home folders: https://community.netgear.com/t5/Using-your-ReadyNAS/Home-Folder-Dissapeared/m-p/1257891#M127405
Otherwise, if you only want to use ReadyCLOUD again, access the local GUI with the local admin user and reactivate ReadyCLOUD.
WARNING: If you want to attempt data recovery, read the top link first.
If you want to recover the password of the local admin account: https://kb.netgear.com/22784/How-do-I-recover-a-lost-administrator-password-on-my-ReadyNAS-OS-6-stor...
For more info on what happened: https://community.netgear.com/t5/Using-your-ReadyNAS/Home-Folder-Dissapeared/m-p/1258789#M127503
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
