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Solved
Cannot create new share and all existing shares inaccessible
Hi, We have two ReadyNAS 4220s (NAS01 and NAS03). NAS01 has filled up so I created a new share on NAS03 and copied folders and files over from NAS01. The copy went fine and I was able to browse th...
The final piece in the puzzle to get the NAS working again was to manually restart Samba and Winbind.
Once those two services were restarted all my AD permissions came back, shares were accessible and the admin page works.
Luckily these devices will be de-commissioned by the end of the year.
Your best option is to follow the advice, and contact technical support (my.netgear.com). There are two things that need to happen (at least) - the OS partition needs to be cleaned, and the corrupt ReadyNAS database needs to be repaired.
Unfortunately I don't think we have support with Netgear for those NAS boxes.
I tried using the support chat but after 20 minutes of waiting to be connected to an agent I gave up.
Unfortunately you can wait a long time - I was in the phone queue myself for well over an hour last week (a switch issue, not the NAS).
If you are comfortable with shell access, you can enable ssh and then take a look at what's on the OS partition. But that might not clear the database corruption error. https://kb.netgear.com/30068/ReadyNAS-OS-6-SSH-access-support-and-configuration-guides
If everything is backed up, you can of course do a factory default, rebuild the NAS, and reload from backup.
SSH access isn't working either. At least yesterday it asked me for a password and then timed out but today it rejects the connection immediately.
The admin page has stopped working too so the unit is completely inaccessible. I'll have to take a walk over to the box and check out the display.
Is it possible to do a clean shutdown at the unit itself or will I just have to pull the power out?
Thanks for your help so far,
Mark.
markwhitmarsh wrote:
Is it possible to do a clean shutdown at the unit itself or will I just have to pull the power out?
My ReadyNAS are all desktop models, but the hardware manual for rackmounts says you can. http://www.downloads.netgear.com/files/GDC/RN2120/ReadyNAS_OS6_Rackmount_HWM_EN.pdf
To gracefully shut down your system using the Power button:
- Press the Power button on the front panel of the system. The Power LED blinks, prompting you to confirm the shutdown.
- Press the Power button again.
The system shuts down gracefully
Of course yours isn't acting normally, and you might end up pulling the plug.
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