Forum Discussion

clinford's avatar
clinford
Aspirant
Jun 07, 2018

Problem with Mynetgear account showing no devices registered

Tried to log inot Mynetgear and found it says no products registered when I have at least 30. Tried from different machines and 4hrs ago and now and still the same.   Error: "No products regist...
Business Discussions
JohnCM_S's avatar
JohnCM_S
NETGEAR Employee Retired
Jun 07, 2018

Hi clinford,

 

We are already aware of this issue and this has been reported to the appropriate department. They are still working in resolving this. We apologize for this inconvenience.

 

Regards,

clinford's avatar
clinford
Aspirant
Jun 07, 2018

IS there any update on this and tried this morning and still the same.

We have some Milestone licsenes that need to activate to get the Cameras working for a client.

 

Thanks Chris.

  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired
    Jun 08, 2018

    Hi clinford,

     

    We have already sent a follow up about this. We have not receive any ETA yet on when this would be fix.

     

    Regards,

    • clinford's avatar
      clinford
      Aspirant
      Jun 13, 2018

      This still appears to be donw, any ETA ?

       

      Thanks Chris.

      • JohnCM_S's avatar
        JohnCM_S
        NETGEAR Employee Retired
        Jun 19, 2018

        Hi clinford,

         

        This issue should have been fixed already.

         

        Regards,

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