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Forum Discussion
clinford
Jun 07, 2018Aspirant
Problem with Mynetgear account showing no devices registered
Tried to log inot Mynetgear and found it says no products registered when I have at least 30.
Tried from different machines and 4hrs ago and now and still the same.
Error: "No products regist...
JohnCM_S
Jun 19, 2018NETGEAR Employee Retired
Hi clinford,
This issue should have been fixed already.
Regards,
clinford
Jun 20, 2018Aspirant
Sorry no, still getting the error "No products registered under your profile".
Regards Chris.
- YeZJul 26, 2018NETGEAR Expert
Sorry for the delay. We should have identified the root cause and plan a fix soon. I sent you private message asking for your user email so we can validate it's the same root cause. Thank you.
- YeZJul 26, 2018NETGEAR Expert
Sorry for the delay. We should have identified the root cause and plan a fix soon. I sent you private message asking for your user email so we can validate it's the same root cause. Thank you.
- YeZJul 28, 2018NETGEAR Expert
We have deployed the fix, please verify if it's now working for you. Thank you.
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