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Forum Discussion
johnw248
May 05, 2018Aspirant
ReadyCloud not connecting
This morning I went to check on a unit and got "Unable to connect you can only connect to units on your network". I normally just reload the page and it works, this morning it didn't work. All 8 uni...
Marc_V
May 08, 2018NETGEAR Employee Retired
Hi johnw248
It actually did not stopped working.
The only thing that might have changed is the Alert message when accessing the Admin page of the NAS. Instead of taking you directly to the NAS Admin page it presents you that popup Window saying that if you are locally connected then you should access using the NAS IP and you only need to click on the IP Address link to proceed to the Admin page.
This does not happen on the Discovery tab because it only detects devices connected to your LAN Network and on the App because it detects if the computer used is on the LAN or remotely connected through to the server which uses VPN.
The Home tab where you usually access the ReadyNAS Admin page is actually showing the connected devices from the ReadyCloud server and it does not detect if it is on the same LAN. that is why it gives you the message that if you are connected to your LAN then you should use the IP Address of the NAS instead.
Hope this helps!
Regards
johnw248
Jul 07, 2018Aspirant
It appears that there is no solution with the current FW release. Maybe it'll work again with a later release but for the time beilng I have to switch readycloud to DISCOVER to be able to open the admin page. A little more troublesome and makes it less likely that I'll find a failed drive or problem as quickly as I would before. Since there are eight devices and a lot of hard drives to monitor this is a problem for me. And to make matters worse I have three more boxes standing by (one 316 and two 426) to put on the system as I slowly build and inventory of 10TB drives to populate them.
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