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Forum Discussion
dereky42
Oct 30, 2016Aspirant
ReadNA Ultra 4 DHCP fail, connection refused
5 days ago, my ReadyNAS started having network connection issues (coincident with Mirai DDOS attacks?) :P I first noticed when my backup service complained that it hadn't heard from the device in a f...
- Nov 07, 2016
Thanks for the hint, mdgm!
I copied the network/interfaces file from the tech support partition into the normal boot partition and rebooted. Figured a blank configuration file can't be a good thing. Success! The machine pulled a new IP address from DHCP, and I could log back into frontview. :)
From there, I just had to reenable CIFS and reinstall EnableRootSSH. All my shares are accessible again, and crashplan seems to be running and synced up. Although the crashplan log file mentions something about not being able to install an update. This might be what caused my partition to fill up, but it's another problem for another time...
Thanks again, everybody, for all the help!
btw, these are the very helpful instructions I followed to get in through tech support mode and clear out some space in the OS partition.
StephenB
Oct 31, 2016Guru - Experienced User
This sounds like it might be a filling OS partition.
One option is to use paid Netgear support (ask for "per-incident" support).
- dereky42Oct 31, 2016Aspirant
Thanks, Stephen.
Is there another option to log in and delete log files if SSH doesn't work?
Derek
- FramerVOct 31, 2016NETGEAR Employee Retired
Hi dereky42,
I would agree with StephenB here. the fact that you cannot save any changes on your NAS is one sign of an OS partition being full.
As far as I know that NAS can be booted into tech support and a Level 3 engineer can remotely login to check OS partition.
Regards,
- StephenBOct 31, 2016Guru - Experienced User
It is possible to boot the NAS in tech support mode, then telnet into it. After that you'd need to mount the OS partition and truncate log files.
- dereky42Nov 01, 2016Aspirant
Thanks FramerV and Stephen.
That makes sense. It's happened to me before when crashplan filled up my OS partition with log messages. I thought I had changed the settings so that the logs were written to the main volume, but maybe there's something else clogging things up.
I'd like to have tech support fix it, but since I can't change the IP address, I'm not sure how anyone can even log in remotely. I think I found some instructions online to log in in tech support mode. I'll probably have to give those a try.
Sure wish there was some warning about the OS partition filling up as mentioned here: https://community.netgear.com/t5/Using-your-ReadyNAS/Another-case-of-a-full-OS-partition/td-p/860822
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