NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
dereky42
Oct 30, 2016Aspirant
ReadNA Ultra 4 DHCP fail, connection refused
5 days ago, my ReadyNAS started having network connection issues (coincident with Mirai DDOS attacks?) :P I first noticed when my backup service complained that it hadn't heard from the device in a f...
- Nov 07, 2016
Thanks for the hint, mdgm!
I copied the network/interfaces file from the tech support partition into the normal boot partition and rebooted. Figured a blank configuration file can't be a good thing. Success! The machine pulled a new IP address from DHCP, and I could log back into frontview. :)
From there, I just had to reenable CIFS and reinstall EnableRootSSH. All my shares are accessible again, and crashplan seems to be running and synced up. Although the crashplan log file mentions something about not being able to install an update. This might be what caused my partition to fill up, but it's another problem for another time...
Thanks again, everybody, for all the help!
btw, these are the very helpful instructions I followed to get in through tech support mode and clear out some space in the OS partition.
StephenB
Nov 01, 2016Guru - Experienced User
Sandshark wrote:
dereky42 wrote:
I noticed the mac address was one digit off from what I thought it should have been. The ReadyNAS was also set to pull an address automatically from DHCP. I swear it used to be configured to have a static IP address.
It sounds like, in the midst of all this, you swapped ethernet ports, as eth1's MAC is one more than eth0. And your static adddress would be for the original port.
That's a likely explanation. It also applies to address reservation in the router, since that depends on the MAC address of the ethernet port.
dereky42
Nov 05, 2016Aspirant
Hmm..makes sense. I probably did swap the cable during my debugging.
So I managed to get into tech support mode and clear up 2.6 GB on the OS partition (crashplan had filled the space with update files). On rebooting the machine, raidar still reports 192.168.168.168 as the IP address. Strangely, the front LED panel of the readynas reports 192.168.1.5, which was my original statically-assigned IP. DHCP starts at over 100 on my network, so no conflicts. I can't log in through ssh or the web-based admin interface on either IP. I get a connection refused error. I can, however, ping the machine on 192.168.168.168.
I poked around a bit while I was logged in to see where the network was configured, but I'm not familiar enough with how this system to attempt changing the configuration files manually.
In tech support mode, the readynas did manage to get an IP address through DHCP, so I guess calling tech support is still an option. I really hope that they can fix it without reinstalling the OS. I don't want crashplan to resync 3+ TB of data over the internet again. Ugh...
Thanks for all the help so far. If there's anything else I can try, please let me know.
- mdgm-ntgrNov 05, 2016NETGEAR Employee Retired
What does your /etc/network/interfaces look like?
- dereky42Nov 05, 2016Aspirant
It looks like there's two--one in /etc/network/interfaces and one in /mnt/etc/network/interfaces. The second one is blank.
# cat /etc/network/interfaces
auto lo eth0 eth1 eth2 eth3
iface lo inet loopback
iface eth0 inet dhcp
iface eth1 inet dhcp
iface eth2 inet dhcp
iface eth3 inet dhcp# cat /mnt/etc/network/interfaces
#- dereky42Nov 07, 2016Aspirant
Thanks for the hint, mdgm!
I copied the network/interfaces file from the tech support partition into the normal boot partition and rebooted. Figured a blank configuration file can't be a good thing. Success! The machine pulled a new IP address from DHCP, and I could log back into frontview. :)
From there, I just had to reenable CIFS and reinstall EnableRootSSH. All my shares are accessible again, and crashplan seems to be running and synced up. Although the crashplan log file mentions something about not being able to install an update. This might be what caused my partition to fill up, but it's another problem for another time...
Thanks again, everybody, for all the help!
btw, these are the very helpful instructions I followed to get in through tech support mode and clear out some space in the OS partition.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!