Ready Nas 104 Wont connect to Cloud

Question

Hi&nbsp;I have had intermittent issues connecting the NAS to the ready cloud. I have deleted the NAS and tried to add it again but as soon as I toggle the Ready Cloud Button I get the 2 green ticks and then it turns off again.&nbsp;Also the serial number or my NAS does not match the unit since upgrading it and now shows&nbsp;N0NE000200000 running firmware 6.5.1&nbsp;If i click on Users &gt; Cloud and try and remove a user to start again it says the device is joined to the ready cloud so to remove visit the Ready Clooud however I removed the unit from here so I cannot control anything anymore.&nbsp;Please help!&nbsp;Roy&nbsp;&nbsp;

mdgm-ntgr · Answer

This is a known issue that has been encountered on&nbsp;some 100 series systems. I have sent you a PM.

mdgm-ntgr · Answer

Your NAS now shows the correct serial number and MAC addresses. Please try joining it to ReadyCLOUD again.

ROYW1000 · Answer

Hi&nbsp;This is now working fine thank you.&nbsp;Is it likely to loose the MAC and Serial Number again if I upgrade the firmware or is this now fixed for all future updates.&nbsp;ThanksRoy

mdgm-ntgr · Answer

It would be unlikely that this would happen again on your system.

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Ready Nas 104 Wont connect to Cloud

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