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Forum Discussion
Ready NAS not booting - Boot from USB Failed
Hi have a readynas 10400 Model RN10400 which has stopped working with the following error on the LCD Screen
'Boot from USB
Failed!'
I have downloaded the Netgear Storage USB Recovery Utility
Formatted 2 USB drives as Fat 32 (via PC) then formatted them via the application
I then selectted the RN 104 in the model drop down list
Selected the Firmware that I downloaded from https://kb.netgear.com/000055199/ReadyNAS-OS-6-Software-Version-6-9-3
This runs and shows that the USB is ready for recovery
I put in the USB into the front port of the NAS, boot it up
The NAS boots to the recovery showing the message 'ReadyNAS USB Recovery'
But then after a few minutes shows a message 'DEBUG: $PORT $IP Recovery'
But it wont let me to continue....
I have tried it with different USBs, I have rebooted and it goes back to the initial failed error, try it again - the same effect
Please help
Thanks
Tom
13 Replies
Replies have been turned off for this discussion
The NAS can be finicky on which USB drive it will accept, so if you have a third one you might try that. Usually older drives work better than newer ones. If there are multiple partitions on the USB drive, you should remove them and create a single new one.
You could also try paid support via my.netgear.com.
Was there any trigger for this failure (for instace, a firmware update???).
Hi tried third USB, still no joy
I am going to try a fourth....
What should be done for it - network connected, disconnected??
Drives in / out etc?
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