Ready NAS Remote - Notebook Can't Reset DHCP After Waking

What IP address range are you using on your home network?

Sometimes I need to do an ipconfig /renew on my my thinkpad after waking it from sleep (and reset the adapter with the Win 7 "troubleshoot" option). That is not every single time though.

Personally I don't find Remote to be that useful - performance is hit or miss, and it prevents access to some public IP addresses. So my "resolution" is not to use it. You can get general access to the NAS using FTPS (filezilla is the client I use), and you can also try bittorrent sync or owncloud.

Haven't had any issues with the IP address range or needing to wake the notebook prior to installation of ReadyNAS remote. Changing the adapter power settings brings no joy. Resetting the adapters brings no joy. Only removal of ReadyNAS brings joy.

One of the reasons I chose this solution was because between job and other life concerns, I don't really need to tinker with a solution - I need a solution that works out of the box.

kbachler wrote:
Haven't had any issues with the IP address range...

Obviously. ReadyNAS remote takes 5.x.x.x addresses. If your public internet provider happens to use addresses in that range, then you can't use remote.

kbachler wrote:
One of the reasons I chose this solution was because between job and other life concerns, I don't really need to tinker with a solution - I need a solution that works out of the box.

Asking for help, and then replying by saying you're too busy to do anything is not a good approach here.

In my experience, all NAS do require more setup time than most other devices. Once set up, they tend to be very stable and reliable. In any event, setting up FTPS only takes a couple of minutes. If you need help on that, just ask.

IP provider does not use 5.x.x.x addresses.

I didn't ask for help and then say I'm too busy to do anything. What I'm looking for is to get assistance with the out of the box solution, rather than adding on additional workarounds. I'm striving for simplicity here. In the past, I've maintained multiple computers and a WHS. Wife and I are downsizing our home, I currently live in two states for my job, have two sets of elderly parents, etc. and consequently was looking for a simpler solution primarily for back-up and file access. This solution was good for me in part because of ReadyNAS, and in part because it worked well with some of our downsizing plans. I don't think that my expectation that the solution should work should be something that should irritate other forum members.

Well, in my view it might be quicker (and better) to drop Remote, and substitute something else. I'd also be looking into VPN routers if I were in your situation.

To your main question, you might also try support (support.netgear.com) - your specific symptom with DHCP is something I haven't seen posted here before.

StephenB wrote:
Well, in my view it might be quicker (and better) to drop Remote, and substitute something else. I'd also be looking into VPN routers if I were in your situation. To your main question, you might also try support (support.netgear.com) - your specific symptom with DHCP is something I haven't seen posted here before.

Yep, already have a support ticket in. Had kinda assumed that I couldn't be the first person with such an issue -- but didn't see it elsewhere in the forums.

Part of the issue is that this my choices in turn impact multiple other (home) users on multiple types of devices - and I'm the support for all of them. So I'm trying to keep things simple and with one solution for that reason if possible. If I have no choice but to bring in another solution, then I'll have to.

Setting up a VPN using VPN routers would join the networks, which would minimize impact other users (no need for them to install anything). The main risks are that everyone so connected can access the full joined network - and any malware would easily spread to all locations.

You should edit your first post to include the case number in the title. There are some netgear folks here (I'm not among them btw), and they can/do cross-index posts with support logs.

StephenB wrote:

Setting up a VPN using VPN routers would join the networks, which would minimize impact other users (no need for them to install anything). The main risks are that everyone so connected can access the full joined network - and any malware would easily spread to all locations. You should edit your first post to include the case number in the title. There are some netgear folks here (I'm not among them btw), and they can/do cross-index posts with support logs.

Thanks.