Forum Discussion

Aspirant

Jan 31, 2019

Ready Nas visibility and Windows 10 after latest update.

Ok so I read lots of threads about windows not being able to see the netgear nas drives after updates, I have made sure that SMB1 is ticked but still no joy. But what I have now is very weird. My l...

File Sharing

Guacanoele

Aspirant

Jan 31, 2019

I go to file explorer, right click on network or this PC, map network drive. New window pops up, but only my router and the laptop are in the list. NAS drive was on the list before update. I can access the NAS drive through internet explorers, but that just takes you to the setup and maintenaince and status, not access to the files. I've not tried putting IP address into file explorer, will try tonight.

schumaku

Guru - Experienced User

Jan 31, 2019

Windows 10 - Windows Featuers -Turn Windows Featues on or off - Enable/Disable - enable SMB 1.0/CIFS Client and SMB 1.0/CIFS Server - reboot and login the Windows system again.

Guacanoele
Aspirant
Jan 31, 2019
tried SMB1, didnt work.
- StephenB
  Guru - Experienced User
  Jan 31, 2019
  Guacanoele wrote:
  
  tried SMB1, didnt work.
  
  Reboot the PC, and test again.
  
  If it still fails, try running command (CMD). Enter
  
  net use * /delete
  
  net use t: \\nas-ip-address\sharename /user:admin nas-admin-password
  
  using the actual IP address and admin password, and also an actual sharename on the NAS.
  
  The first command terminates any open network sessions (and will dismount any other mapped drives). If it prompts, let it proceed. The second command attempts to mount the share as drive letter t.
  
  Be careful on the typing - particularly spaces and the two different slash directions.
  
  Let us know if it this works (and any error codes you see if it fails).
  - Sandshark
    Sensei
    Jan 31, 2019
    Many of us have found Win10 has problems resolving the NAS name but using the IP address works. Adding the NAS name to your Windows HOSTS file also fixes it (Google to find out how). Root cause is, at least to me, still unknown. So, i just use the work-arounds I listed.