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Forum Discussion
readycloud android app media backup duplicating files
I have lots of photos and videos on my phone, all of which have already backed up to my ReadyNAS using the andriod app. I had the backup paused for a while and now am trying to restart the backup fea...
I thought I'm doing something wrong but it seems the problem persists. Since the questions from the moderator hinted that if the files were copied with other program, it might result in duplications, that could lead to the conclusion that the Media Backup does not check the files, but it uses a sync database. If that is erased or compromised, the program simply copies again all the files it finds. Again, and again.
Should that be the case, is there any chance to know what file is storing the sync info and where to find it, and perhaps find whether a memory cleaner erases it? It seems this problem persists for some years now and it's kind of embarassing to not have a solution yet. Thank you in advance.
What firmware version your NAS is running at? You may try to disable the snapshot on the media share/folder on the NAS where the readycloud android app is in sync.
Welcome to the community!
Regards,
Marty_M
NETGEAR Community Team
zavill
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Regards,
Marty_M
NETGEAR Community TeamVersion 6.7.5. Snapshot is off and the files keep getting duplicated over and over and over.
Marty_M wrote:What firmware version your NAS is running at? You may try to disable the snapshot on the media share/folder on the NAS where the readycloud android app is in sync.
Welcome to the community!
Regards,
Marty_M
NETGEAR Community Team
Thank you. Rev V1.0.9.6_1.2.19
Not sure how to disable the snapshot as you suggested.
Best regards,
zavill
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