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Forum Discussion
SERPCOM
Oct 26, 2022Aspirant
ReadyCloud App VPN won't connect
I have a ReadyNAS 426 (2x2TB Enterprise) (RN426E22) and seems to work fine when I'm at the office on the same network. When I'm home (remote) I can connect to Ready Cloud via the webpage, but the...
StephenB
Nov 03, 2022Guru - Experienced User
SERPCOM wrote:
When I'm home (remote) I can connect to Ready Cloud via the webpage, but the app won't connect.
VPN?
I believe there are some issues with Macs that use the M1/M2 chip. Is your MacBook Pro using them, or is is one of the older Intel models?
Another possibility is that your company IT folks are blocking the port that ReadyCloud is using. Are you seeing the two green checkmarks on the cloud page when you are in the office?
If your company has a VPN set up, then it might be easier to just connect over that VPN, and not use ReadyCloud.
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