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Forum Discussion
SimpleeHosting
Oct 03, 2016Aspirant
ReadyCLOUD not connecting (Ready Nas 314) #27477228
I am unable to connect to readycloud, to get files.
I have done a tracert and the guy who did it states that there is a problem with netgear and they have a routing problem.
I have got th...
- Oct 18, 2016
I understand support has resolved this and your case is now closed.
mdgm-ntgr
Oct 03, 2016NETGEAR Employee Retired
We need more info on this.
Which firmware are you running?
When did ReadyCLOUD stop working for you? Did this coincide with any changes you made to your system?
SimpleeHosting
Oct 03, 2016Aspirant
Firmware 6.5.2
No Changes to system and stopped working about 1 week ago, I have been in touch with support and they blamed BT but BT have check computer and internet and it is just readycloud which seems to be the problem.
- mdgm-ntgrOct 03, 2016NETGEAR Employee Retired
ReadyNAS OS 6.6.0 is now available!
Can you send in your logs (see the Sending Logs link in my sig)?
- SimpleeHostingOct 04, 2016Aspirant
I have checked and it is telling me my firmware is upto date.
logs sent
Thanks
- SimpleeHostingOct 04, 2016Aspirant
I have removed some of the DNS server addresses (that was put in by your support, after last issues)
And this is working fine again now.
Many Thanks
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