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Forum Discussion
ReadyCloud not connecting
This morning I went to check on a unit and got "Unable to connect you can only connect to units on your network". I normally just reload the page and it works, this morning it didn't work. All 8 uni...
Are your NAS using static addresses?
If you look on the cloud page in the web UI, there should be status on both internet connectivity and readycloud connectivity. What are you seeing there?
This is how I'm connecting with Google Chrome on Win7 on various machines
http://readycloud.netgear.com/client/index.html#page=access
In the past I could right click on a unit and choose admin page. That doesn't work now on any device on any machine.
What I did find works is to change to discovery and then the manage on the right will connect to the admin page.
Don't know where the information is you refered to. Just tried to load the page in IE and it won't even get past the "loading page" message at the top. Of course gave up on IE because of all the certificate problems originally with getting to the Netgear ReadyNAS admin page.
johnw248 wrote:
Don't know where the information is you refered to.
https://nas-ip-address/admin
Click through the security warnings, and log into the NAS admin web ui. Then click on the cloud page there.
Hi johnw248
if you are remotely accessing the NAS outside your Network you will have to install the ReadyCloud desktop app for Windows or Mac. Once installed you should be able to access the NAS remotely through ReadyCloud.
Accessing the Admin page when logged in on the portal will be allowed if you are on the same LAN, it will be the same as accessing the Admin page using it's IP address https://nas-ip-address/admin. If you are remote or out of your LAN you need to install the ReadyCloud app to gain access to the Admin page remotely through its secure VPN connection.
Have you tried installing the App? ReadyCloud App
Hope this helps!
Regards
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