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[ReadyNAS 102] Device Communication Error
Hello. I am fairly new to NAS systems and recently purchased a ReadyNAS 102 2 bay to give my workplace more harddrive space, and to add RAID support. For 8 months now, everything has been going great. Being from Baltimore, ever since the riots, my boss is a little paranoid that someone could walk off with the storage device and all our work with it. To remedy this, I suggested Replicate, a service I remember reading about when I purchased the first box.
In essence, I bought a 2nd box to replicate our current box so my boss can store 1 at home. When I try and set-up the new box, I get this error message: Device Communication Error ReadyCLOUD temporarily lost communication with your storage system. Would you like to try again?"
I've restarted the box and am at a loss for actions. I have no idea what to do. I hope this community can help.
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Which firmware is on the two units?
Have you checked that both units can connect to the internet i.e. email alerts work from both units?
Welcome to the Community!Hi, and thanks!
The 1st box has firmware 6.4.2, and the 2nd box can't make it past the discovery step.
This is what I see when I hit Discover: http://i.imgur.com/xiXHIwS.pngThis is the next thing I see when I hit Setup: http://i.imgur.com/PVAaL6f.png
This is the error I get when I try and http://i.imgur.com/0eOzHfg.png
So I can't even get to the admin area where I can setup email alerts, update firmware, etc...
Hope this helps some.
Can you try offline setup of the new box, update the firmware on the new box, verify the update is successful, then do a factory default (wipes all data, settings, everything) and try ReadyCLOUD setup again?
Hi,
Have you solved your problem with the "readycloud temporarily lost communication" error?
I seem to be experiencing the same problem.
Hi,
Have you resolved your issue with "readycloud temporarily lost communication"?
I seem to be experiencing the same problem.
Thank you.
Is this also on a new unit or one you've already been using for a while?
Welcome to the Community!
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