NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ReadyNAS 104 - SMB Shares randomly disconnect from OS X Yose
Hi
Ever since upgrading to OS X 10.10 all mounted shares from the ready NAS over SMB randomly disconnect making working on the NAS a nightmare. I've since upgraded to OS X 10.10.1 and upgraded yesterday from ReadyNAS 6.2.0 to 6.2.2 but the problem still persists. I am using SMB because of accessing the NAS from both OS X and Windows (actually accessing from Windows is a different issue and I'll raise that as a separate thread soon).
OS X 10.9 and before works fine so there's some issue with OS X 10.10 and SMB.
Looking at System logs from both OS X and the NAS when the shares disconnect all I can find is this:
OS X System Log
NAS System Log
Has anybody got any advice?
EDIT: Updated above OS X System log with three extra entries I found before the lines I posted earlier.
Ever since upgrading to OS X 10.10 all mounted shares from the ready NAS over SMB randomly disconnect making working on the NAS a nightmare. I've since upgraded to OS X 10.10.1 and upgraded yesterday from ReadyNAS 6.2.0 to 6.2.2 but the problem still persists. I am using SMB because of accessing the NAS from both OS X and Windows (actually accessing from Windows is a different issue and I'll raise that as a separate thread soon).
OS X 10.9 and before works fine so there's some issue with OS X 10.10 and SMB.
Looking at System logs from both OS X and the NAS when the shares disconnect all I can find is this:
OS X System Log
09/01/2015 09:51:11.093 KernelEventAgent[71]: tid 54485244 received event(s) VQ_NOTRESP (1)
09/01/2015 09:51:11.093 KernelEventAgent[71]: tid 54485244 type 'smbfs', mounted on '/Volumes/Internal_MPD_Files', from '//Nick@STUDIO_NAS%20%28SMB%29._smb._tcp.local/Internal_MPD_Files', not responding
09/01/2015 09:51:11.094 KernelEventAgent[71]: tid 54485244 found 1 filesystem(s) with problem(s)
../snip/..
09/01/2015 09:52:06.610 KernelEventAgent[71]: tid 54485244 received event(s) VQ_DEAD (32)
09/01/2015 09:52:06.610 KernelEventAgent[71]: tid 54485244 type 'smbfs', mounted on '/Volumes/Internal_MPD_Files', from '//Nick@STUDIO_NAS%20%28SMB%29._smb._tcp.local/Internal_MPD_Files', dead
09/01/2015 09:52:06.610 KernelEventAgent[71]: tid 54485244 force unmount //Nick@STUDIO_NAS%20%28SMB%29._smb._tcp.local/Internal_MPD_Files from /Volumes/Internal_MPD_Files
09/01/2015 09:52:06.610 KernelEventAgent[71]: tid 54485244 found 1 filesystem(s) with problem(s)
NAS System Log
Jan 09 09:50:33 STUDIO_NAS smbd[11951]: pam_unix(samba:session): session opened for user Nick by (uid=0)
Jan 09 09:50:33 STUDIO_NAS smbd[11951]: [2015/01/09 09:50:33.614280, 0] ../source3/passdb/lookup_sid.c:1495(get_primary_group_sid)
Jan 09 09:50:33 STUDIO_NAS smbd[11951]: Failed to find a Unix account for adam
Jan 09 09:50:33 STUDIO_NAS smbd[11951]: [2015/01/09 09:50:33.624270, 0] ../source3/passdb/lookup_sid.c:1495(get_primary_group_sid)
Jan 09 09:50:33 STUDIO_NAS smbd[11951]: Failed to find a Unix account for adam
Jan 09 09:50:33 STUDIO_NAS smbd[11951]: [2015/01/09 09:50:33.632767, 0] ../source3/passdb/lookup_sid.c:1495(get_primary_group_sid)
Jan 09 09:50:33 STUDIO_NAS smbd[11951]: Failed to find a Unix account for adam
Jan 09 09:50:33 STUDIO_NAS smbd[11951]: [2015/01/09 09:50:33.669419, 0] ../source3/passdb/lookup_sid.c:1495(get_primary_group_sid)
Jan 09 09:50:33 STUDIO_NAS smbd[11951]: Failed to find a Unix account for adam
Jan 09 09:50:33 STUDIO_NAS smbd[11951]: [2015/01/09 09:50:33.678344, 0] ../source3/passdb/lookup_sid.c:1495(get_primary_group_sid)
Jan 09 09:50:33 STUDIO_NAS smbd[11951]: Failed to find a Unix account for adam
Jan 09 09:56:56 STUDIO_NAS smbd[11974]: pam_unix(samba:session): session closed for user guest
Jan 09 09:59:55 STUDIO_NAS smbd[11988]: pam_unix(samba:session): session closed for user guest
Has anybody got any advice?
EDIT: Updated above OS X System log with three extra entries I found before the lines I posted earlier.
31 Replies
Replies have been turned off for this discussion
- Thanks for the info Meatball2. I'll take a look.
- The mount script & daemon pointed to by Meatball2 proved interesting and does sort of work to keep the NAS shares visible in the Finder, however as the NAS shares disconnect frequently I find there are long periods where the Finder is in an unresponsive state, displaying the spinning beachball, while the daemon/script tries to keep the connection alive. I will need to find time to further look in to this but for now I have disabled it as the Mac is unusable while this happens.
To continue this thread, when the NAS shares disconnected just now I tried connecting to Frontview, and had the following sequence as per these screenshots.
http://i58.tinypic.com/b7ce4n.jpg
Alas it was not responding.$ ping 192.168.17.92
PING 192.168.17.92 (192.168.17.92): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2
Request timeout for icmp_seq 3
Request timeout for icmp_seq 4
^C
--- 192.168.17.92 ping statistics ---
6 packets transmitted, 0 packets received, 100.0% packet loss - Updated to OS X 10.10.2 this morning.
http://support.apple.com/kb/DL1786
Let's see if it makes any difference.... - Three hours running after update and no problems so far....
- Well. I haven't had a single share drop since upgrading to 10.10.2 so it looks like the problem has been resolved by Apple.
I'll report back if I experience any problems today. - The problem has returned :(
10/02/2015 10:59:15.234 KernelEventAgent[72]: tid 54485244 received event(s) VQ_DEAD (32)
10/02/2015 10:59:15.234 KernelEventAgent[72]: tid 54485244 type 'smbfs', mounted on '/Volumes/Active_Jobs', from '//nick@192.168.17.92/Active_Jobs', dead
10/02/2015 10:59:15.234 KernelEventAgent[72]: tid 54485244 force unmount //nick@192.168.17.92/Active_Jobs from /Volumes/Active_Jobs
10/02/2015 10:59:15.000 kernel[0]: smb2fs_smb_change_notify: smb2_smb_change_notify failed 57
10/02/2015 10:59:15.235 KernelEventAgent[72]: tid 54485244 found 1 filesystem(s) with problem(s)
All network connections have been stable since my last post. But for some reason as of yesterday (Monday morning) the shares are back to dropping as before. There have been no user changes to our Mac's or the NAS and the only thing I can think of that happened at the end of last week was we had the electric company in performing tests on all the fuse boxes etc. which meant total switch off of all power for a short while. For this, the NAS was shutdown and then turned back on a few minutes later. - Do you have a backup of your data?
Can you try 6.2.3 Beta 4?: http://www.readynas.com/forum/viewtopic.php?f=154&t=78866 - Hi mdgm
Yes we have a backup of the data.
I will upgrade from the current 6.2.3-T1648 to beta 4 tonight and let you know. Thanks
I was also thinking of re-applying the OS X 10.10.2 update to see if that would maybe reset anything on my Mac that could have changed? - Both of those things would be worth trying.
- Last night I updated the NAS firmware to beta 4 (6.2.3-T1696) and also re-applied the OS X 10.10.2 update.
The dropped connection issue still persist :(
I can't understand why we had a faultless last week with no dropped shares and now it's back to being unusable?
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
